Miers Kuningan, ARTOTEL Curated — Hotel in Jakarta

I have been staying at Miers Kuningan ARTOTEL for more than 90 days, and during this time the hotel has truly felt like a second home. The warmth, professionalism, and dedication of the entire team made my long stay not only comfortable but also memorable.

Reception Team: From check-in to daily assistance, the reception team has always been welcoming, helpful, and attentive to every detail. Their hospitality set the perfect tone for my stay.

Housekeeping Team: The housekeeping staff kept my room spotless and always went the extra mile to make me feel at home. I would especially like to thank Ayu and Ibnu for their kindness and attention to detail, as well as Natalie (Housekeeping Manager) and Riski (Team Leader) for their continuous support and leadership that made everything run smoothly.

Security Team: The security staff has been incredibly supportive and helpful throughout my stay. Their professionalism gave me peace of mind and added to the sense of safety and comfort.

Restaurant Team: The restaurant staff deserves special appreciation for their excellent service. They not only served delicious meals but also helped deliver breakfast to my room whenever needed — something that made a huge difference and showed their thoughtfulness.

I am truly grateful to all the members of Miers Kuningan ARTOTEL. Each of you has contributed to making my long stay a wonderful experience. Thank you for making me feel at home away from home. I highly recommend this hotel to anyone looking for comfort, warmth, and genuine...

Truly Exceptional Stay!

I have had the pleasure of staying at ARTOTEL Kuningan twice, from May 13-18, 2024, and August 5-7, 2024, and both experiences have been nothing short of extraordinary. This hotel perfectly blends art and comfort to create a truly unique experience.

Outstanding Service! The staff at ARTOTEL Kuningan are exceptionally friendly and professional. They are always ready to assist with a smile and are highly attentive to the needs of their guests. The check-in and check-out processes were smooth and efficient, and I felt genuinely valued as a guest. Every inquiry or request I made was promptly addressed with care and attention.

Impressive Dining Experience The restaurant at this hotel is also top-notch. The quality of the food is beyond doubt! Every dish served is delicious and authentic, whether it’s breakfast, lunch, or dinner. The variety on the menu and the thoughtful presentation make dining here a delightful experience that I always look forward to.

Ambience and Facilities The hotel's atmosphere is unique and artistic, adding a special touch to the overall stay experience. Every corner is filled with artistic elements that are a feast for the eyes. The rooms are clean, comfortable, and equipped with modern amenities, further enhancing the comfort of my stay.

Conclusion ARTOTEL Kuningan is the perfect choice for anyone seeking a combination of art, comfort, and exceptional service. I highly recommend this hotel and will definitely return for another extraordinary stay...

I recently booked two rooms at Miers Kuningan—one for myself and one for my sister. Unfortunately, my sister’s room had a severe air conditioning leak, which left her without air conditioning in the heat of Jakarta.

In my room, I discovered a dirty towel in the bathroom. I reported this to the front desk clerk (I believe her name is Livi), who responded with an impressive display of indifference, as she continued chatting with other staff members while I described the situation, showing a lack of empathy.

During check-in, I decided to pay the deposit in cash instead of leaving my ID card, thinking it would simplify things. However, the receptionist forgot to return my ID card until i checked out. I only realized it was missing after leaving the hotel. Luckily, I was still at a nearby mall, so I could arrange for a Gojek to retrieve it. It’s impressive how the hotel didn’t offer to send my ID card back—such a unique approach to customer service. I suppose I should be grateful for the chance to handle the situation all by myself.

Additionally, The bed sheets in my room were dirty, with noticeable stains. The phone in the room was old and unclean, to the point where I was reluctant to use it.

Overall, my stay was disappointing due to...