McNulty's Furniture, Roscommon — Hotel in County Roscommon

Purchased two beds, 1 bed arrived with a bent slat making the construction of the bed impossible. We returned the slat ourselves and got a replacement with no apologies. Second bed arrived a few weeks later, an Ottoman that was not aligned properly and would not connect correctly. Informed McNultys who passed us off to a supplier saying they would call to fix it. Never heard from the supplier - followed up multiple times with McNultys who didn't care and have not helped resolve the issue. Lots of cash spent for two faulty beds to arrive. The customer support is atrocious -...

I went in to ask if they could sell me a replacement part for a €120I lamp I had bought the a few months earlier. They pointed out the obvious that it had a broken piece of plastic. They were completely ignorant to a customer who had previously spent a few thousand euros there. I wish I didn't buy anything there. I will never shop there again. Very bad service and ignorant staff. If you want furniture. Go elsewhere were you might get a better product and a better price and possibly an after...

Very rude and arrogant manager, straight away refused me and my family to come inside the shop despite wearing masks and assurance of social distancing. Also very expensive stuff. Dont go there.

Addendum for the owner's answer: Sorry to say but you were open and a couple freely...