La Sosta a Casa Anita — Hotel in Buonconvento

Good communication from Virginia meant we got the quiet room at the back rather than the one overlooking the main (!) street - so two rooms (each with en suite + toiletries) connected by smallish entrance hall/kitchenette, hence ideal for 2 couples/family. All facilities including large fridge, cooker, crockery & cutlery etc and coffee machine + free coffee. No air con but electric fans that we didn't really need, even in mid-July. Clean and well-maintained. No elevator so quite a few steps up to the 2nd floor. Free parking is less than 2 minutes away. Located just off Via Soccini, with several useful little shops, banks, cafes, restaurants and bars all within 5 minutes - perfect as a base for visiting Tuscany! (And pay no attention to the previous reviewer who booked into the wrong hotel in...

I am not surprised that ratings for this property range from one star to five. It depends on what your priorities are.||||On the positive side it is well priced and well located and fairly quiet. It has quirky little decorations which some people will like. The bed was comfortable.||||On the negative side, Virginia met us with a list of things we couldn't do. The property prioritises decorations on the wall made of twine over having functioning plumbing. It is a long and narrow staircase to the rooms. Even in the room it is (for my room) five steps up from the hand basin to the toilet! Only one room has air conditioning.||||So you...

This was a very disappointing experience - We thought we were booking in Bonconvento (near Bologna Airport) not Buonconvento (as you can see, an easy mistake to make!). We discovered our error within hours of making the booking and contacted the accommodation to apologise for the mistake - They were totally unsympathetic and uncompromising, refusing to cancel our booking, despite the Booking company's willingness to refund all fees!!...... This forced us to stay three and a half hours from the Airport for a 6am flight!! We will...