Residence DIAMANTEROSSO Terni — Hotel in Terni

Covid-19 Review||We had a confirmed booking with this hotel via Booking.com for Mid July 2020. As we are all aware the Covid-19 has impacted the world and EasyJet cancelled our flights to Italy.||This poor customer service hotel, declined to offer any refund during this covid-19 period, refused to issue a refund fully knowing our flights are cancelled and we have no option not to travel.||Requested a refund from Booking.com but this hotel blocked our requested through them too, apparently i booked at a special price and its no longer available so cannot refund!||I will never recommended this poor rated hotel to anyone. If at theses hard times you cannot support and be greedy enough to take my money, good luck to anyone who books...

My husband and I stayed at this hotel for Valentine's Day -- the best time to visit Terni! The entire town celebrates San Valentino and the festival is full of outstanding food. However, the highlight of our visit was this hotel. The room was very clean and modern and the customer service was excellent, to say the least. The front desk staff member showed us around our room, arranged for prosecco and chocolates upon our arrival, and personally went to a patisserie in the morning to pick up chocolate stuffed croissants for us. Our entire visit was the perfect Valentine's Day treat. ||||We look forward to our next stay at...

Nice apartments with a living room with small kitchen corner (featuring fridge, freezer, stove and microwave) and 1 or 2 bedrooms. Building looks a bit strange on the outside and is set in a quiet side street in a residential area, some 15 minutes by foot from the hystorical centre. Plenty of free parking on the street, but the hotel has a garage too. Apparently the building has been recently converted to a hotel. Everything looks new, also inside the rooms. No bathtub but only a shower cell with a water saver shower. Heating is provided through the air-conditioning units, so it does create a...