Hotel Bellavista — Hotel in Valmadrera

I recently stayed at Hotel BellaVista in Valmadrera, Como, Italy with my nephew's family, including two teenage daughters and two young daughters aged 3.5 and 2.2 years. The service was terrible, with rude and unhelpful staff who seemed to have no interest in making our stay comfortable. We chose the hotel based on Booking.com reviews, but unfortunately, our experience was far from satisfactory.|When we arrived, the owner, Christina, was unfriendly and complained about our late arrival. Despite my nephew's request for two rooms next to each other, we were given rooms on different floors. Christina was also hostile towards the two baby girls, insisting they be completely silent even when walking in the hall or in the rooms.|The rooms themselves were outdated and uncomfortable, with a tight space, one queen bed (made up of two twin beds) and one small twin bed that both need updating. The shower area was cramped and there was no shampoo provided, only hand soap. In my nephew's room, there was also a constant sound of water leaking all night, making it difficult to sleep.|The breakfast was a huge disappointment, despite the beautiful view from the dining room. There were only white bread slices and a few bread rolls, and when my nephew asked for more, Christina rudely said that there was none left because other guests had eaten everything. We were there before the limited time for breakfast, so this was unacceptable.|To top it off, the male owner of the hotel watched us struggle with our luggage upon arrival, but didn't offer to help. This was especially difficult for my nephew, who has health problems with his legs due to a car accident years ago. The next morning, the owner suggested that there was an elevator that could have brought our bags up to the hotel from the street level, but he hadn't told us about it the night before.|Overall, I would not recommend Hotel BellaVista. We paid 340 Euros for one night for two rooms, and the service was extremely bad. The hotel is unfriendly to children, the rooms are outdated and uncomfortable, and the breakfast was embarrassing. Save your money and find a...

This hotel is right in front of a section of Lake Como. You sleep and wake to the sound of the water waves. My room had a terrace overlooking the lake which was at an extra cost. The room was clean, large and spacious and I belive fitted to accommodate someone on a wheelchair. 2 single beds joined together to make a double bed. The bathroom and toilet was very modern and super spacious. The room had a wardrobe, desk and chair and lamps, lots of mirrors, a nosy fan so I slept with the terrace doors open but the wooden door opened over night which brought in a lot of fresh air. There was a small TV on the reading table which I never turned on. There was a mini fridge which was stocked. Parking space available right outside the hotel. Free WiFi. Lots of clean towels in the bathroom plus small shampoo and body wash. Hotel had an elevator. I will definitely stay here again. It was a walking distance to a few restaurants and coffee shops. The breakfast was typical European with cold cut, yogurt and cereal but the coffee was GREAT. Will stay here again and can't...

This is a family owned and run property and located right at the edge of the lake. The owners were very friendly and did their best to make me and my buddy feel very welcome. Sadly there is no air conditioning but there is a ceiling mounted fan that helped a little. Breakfast is very simple but there is enough bread ham cheese and fruit and some homemade cake.||The nearest restaurant is 400 mtrs away and is ridiculously expensive very fancy and not really suitable for motorcyclists turning up in shorts and flip flops, sadly my buddy has limited mobility so we had no choice, but a further 500 mtrs will take you to a couple of bars and restaurants.||Bellavista has a bar stocking very reasonably priced drinks which went down very well as I sat on my terrace enjoying the view over the lake.||I’d happily...