Found the hotel in Google map with coincidence. We love the private onsen, the hot rock bed, and the room itself. the services are great and we feel very welcomed by the staffs. The food was on average (but the food & raw materials are fresh) yet the serving is very nice. Particularly, the greenery and views around the rooms, corridor, and in between buildings of the hotels are amazing. I assure that the reality is better than the photos presented in their website / other photos.
We were welcomed by warm sweet sake (non alcoholic) in the lobby, and a traditional matcha with 100% handmade sweets & cookies when we arrive at our room. Staffs make sure to explain each dish in correct english term everytime she introduce the course. We went near the hotel's pond looking and finding Koi, a staff ran out from the corridor and gave us seperated fish food to feed them. We also got a hand written letter of great wishes from the staffs.
Yet the hotel isn't that easy to reach, driving might be the best choice, but definitely a large vehicle...
Read moreThe rooms were spacious and dinner was outstanding. The thing that impressed me the most however was the hotel staffs' service. They were extremely poilte and bery helpful, especially in carrying my luggage. Upon checking out, we had to climb a rather steep uphill slope and 2 female staff helped to carry our luggages even though it was snowing! This is a prime example of Japanese service and I look forward to...
Read moreIt’s scam. Totally waste money. Please don’t use here. Insects bite too. Dirty….broken bath,no Onsen , Terrible foods, how they can charge like that… it’s like scam.I had my birthday w my sis, worst birthday ever.also watch out,...
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