I have mixed feelings about this hotel, but I can't say I particularly liked my stay there. It's a locally run property and they went above and beyond with renovations, but there is obviously a limit on what can be done when it comes to polishing a you-know-what. They have renovated the rooms, public baths, shared areas, spa, etc and did an amazing job, but the building is in hopelessly bad shape: elevators are tiny, halls are run down, even door frames are designed to average height of Japanese citizens in the 60's or 70's. Most foreign tourists need to duck down when entering the rooms. Then there is whole issue with entering the rooms. Welcome to 1980's, where they used keys chained to a wooden key fob, which you need to return to front desk every time you leave the property; only to have to stand in giant queue when you get back; kind of last thing you want to do after a day at the beach, which paints an impression to me that hotel management is not aware on how to run a hotel in 21st century. Card keys, mobile check in, spa reservation management -- all of this can be done with a simple swipe and implemented at fairly low cost. To be honest this is a big issue with tourism industry in Japan in general. For some reason they think that 80's technology is sufficient to manage 21 century expectations.
They also have weird fantasies regarding COVID. All staff is required to wear masks, they still have posters asking customers to do so, although most people don't, and also when they serve welcome drinks and snacks in the lobby they ask everyone to consume them in their rooms. ...
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   Read moreHad a very enjoyable and relaxing weekend here. The staff doesn't speak much English except for one employee but they made sure we had most of the information about the hotel that we needed. Unfortunately due to Covid we weren't allowed to use the hot springs but we still enjoyed our stay very much. Even though some of the usual hotel amenities weren't offered we knew that going in that it was going to be a traditional Japanese Hotel experience without WiFi in the rooms and futons and no microwave but that was all fine. The room was very clean and we were very comfortable sleeping on the floor. Our room had a nice view of the area below. We went to Happy Hour and were offered free beers which I loved. We shall be...
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