Miharuya — Hotel in Higashiizu

Location: Excellent, literally outside of Izu-Atagawa Station, so you can get around the areas very conveniently. There is an express train going directly to Tokyo. I do have to point out tho, altho it will link to a JR line, Izu-Atagawa itself is not a JR station, and the closest JR station is about 32 mins away. So if you are staying in the areas for a couple of days, local subway is already quite efficient. If you are planning to get JR pass, make sure to space out these days so you don't waste it.||Staff: Very warm, welcoming, attentive and provide great service. ||Onsen: There are ten types of onsens, eight are complimentary along with your stay, and out of those, there are two that take reservation, feels pretty much like a private onsen. ||Food: ご馳走です！More than you can eat! Local cuisines you must not miss. They also cater different menu each day so you will always be amazed what's going to be on the table. The staff will leads you to private dining rooms. ||Minor downside... The only mirror in my room is the small one in the bathroom, enough to do make-ups but not big enough for me to do my kitsuke and check clothes coordination. Hotel WiFi signal is very weak in the private...

There is literally nothing around the hotel. The town is very run down. ||||This is my 3rd time in Japan and we encountered the worst costumer service in Japan, or simply anywhere around the world. We had trouble with our credit card payment, and the lady at the front desk gave us the biggest attitude ever. Her attitude changed 180 degrees in a second, after we tried twice and both failed - from all smiling, bowing, to refuse to say anything to us and it looked like she was genuinely disgusted by us. I'm still shocked till today that someone can do that. ||||It turned out to be their credit card machine's problem, because I made a big purchase right after leaving and it worked perfectly. But even if it is our credit card's problem, NO ONE should never react that way. It was simply unacceptable.||||People always mention Japanese people have this "fake nice", and this is the first time I experienced it. I did not spend $800 dollar there to receive their attitude like this. It literally ruined my trip to Japan and made me question the entire country as a whole. Because of this experience, I don't plan to go visit Japan in the next couple of...

There is literally nothing around the hotel. The town is very run down.

This is my 3rd time in Japan and we encountered the worst costumer service in Japan, or simply anywhere around the world. We had trouble with our credit card payment, and the lady at the front desk gave us the biggest attitude ever. Her attitude changed 180 degrees in a second, after we tried twice and both failed - from all smiling, bowing, to refuse to say anything to us and it looked like she was genuinely disgusted by us. I'm still shocked till today that someone can do that.

It turned out to be their credit card machine's problem, because I made a big purchase right after leaving and it worked perfectly. But even if it is our credit card's problem, NO ONE should never react that way. It was simply unacceptable.

People always mention Japanese people have this "fake nice", and this is the first time I experienced it. I did not spend $800 dollar there to receive their attitude like this. It literally ruined my trip to Japan and made me question the entire country as a whole. Because of this experience, I don't plan to go visit Japan in the next couple of...