Ginsho — Hotel in Ibusuki

The hotel is clean, nice, spacious but not traditional Japanese and the hotel management is not thoughtful to the guests!||1) they only provided 1 key for our room. Even though we asked for 2 keys, they rejected us! It caused lots of inconvenience. My husband and I went to try the public bath, as men and women were in different bath, whoever of us finished early have to wait for the other outside the bath. If they can provide 2 keys and each of us can carry one key with us, we can stay relaxed in the room while waiting for the other!||2) we have a private hot spring in our room however the water is not hot enough!||3). The dinner and breakfast were so so though there were many courses. Food were too salty and over-marinated! ||4) We have tried many very good hotspring before. The facilities and amenities of this one were so so. Instead of having a pile of clean bath towels in the changing room for the guests use, they only provided two in the guest rooms and you have to carry it to the public bath!||5) There were no personal concierge for the rooms and the staff won’t even bother to bring you to the room to explain their facilities! Luckily we have been to the hotspring hotel before but if it was our first time there we wouldn’t know what to do with the Japanese kimono in our wardrobe.||6) the bathroom in our room is outdoor! It is just next to our personal open air hotspring! It would be cold to take a bath if you are not using the hotspring! The water in our hotspring turned cold in the morning, although we can adjust the temperature, it took us more than an hour! I have the habit of washing my hair in the morning and I wouldn’t want to go to the public bath, it was freezing when I washed my hair!||7). In the morning there were construction work on the beach where our room is facing. The workers there must be able to see us when we used our personal hotspring!||As a conclusion, this hot spring hotel...

The hotel is clean, nice, spacious but not traditional Japanese and the hotel management is not thoughtful to the guests!||1) they only provided 1 key for our room. Even though we asked for 2 keys, they rejected us! It caused lots of inconvenience. My husband and I went to try the public bath, as men and women were in different bath, whoever of us finished early have to wait for the other outside the bath. If they can provide 2 keys and each of us can carry one key with us, we can stay relaxed in the room while waiting for the other!||2) we have a private hot spring in our room however the water is not hot enough!||3). The dinner and breakfast were so so though there were many courses. Food were too salty and over-marinated! ||4) We have tried many very good hotspring before. The facilities and amenities of this one were so so. Instead of having a pile of clean bath towels in the changing room for the guests use, they only provided two in the guest rooms and you have to carry it to the public bath!||5) There were no personal concierge for the rooms and the staff won’t even bother to bring you to the room to explain their facilities! Luckily we have been to the hotspring hotel before but if it was our first time there we wouldn’t know what to do with the Japanese kimono in our wardrobe.||6) the bathroom in our room is outdoor! It is just next to our personal open air hotspring! It would be cold to take a bath if you are not using the hotspring! The water in our hotspring turned cold in the morning, although we can adjust the temperature, it took us more than an hour! I have the habit of washing my hair in the morning and I wouldn’t want to go to the public bath, it was freezing when I washed my hair!||7). In the morning there were construction work on the beach where our room is facing. The workers there must be able to see us when we used our personal hotspring!||As a conclusion, this hot spring hotel...

I decided to rate it at 2 because of the first impression is disappointing. I rated it 4 because of OKAMI and food quality.||There was a typhoon in the south of Kyushu that day. It was windy and rainly in Ibusuki. We walked from Ibusuki station at 10:49 for around 20 mins because we decided to visit Chiran and catch the bus at 11:37. (The bus stop is near hotel). We spent some time on finding their entrance. We got all wet when we checked in. We storaged our wet backpack in the reception counter. However, nobody tried to give us towel or cared us in such a bad weather. Honestly, I was not feeling good that moment. The receptionist was less experienced. She could not remind us about the time we left because she did not know the Chiran bus schedule (it was only 3 times a day from Saraku Sand Bath Hall). I could not believe we missed the bus that day.||When we back from Chiran, we were all wet in the rain again. My friend said the staff greeted the japanese by serving towels and carrying their bags. She was isolated even though the staff granted at her.||Its famous 9/F outdoor onsen and sand bath nearby were closed. Therefore, I could not comment on it. OKAMI was professional and friendly. She always carried a smile. She was polite and detail minded. She updated us the sand bath was still not opened in the morning. A male staff who could english and a staff who called taxi for us were polite and friendly too. The food (dinner and breakfast) was beautiful and delicious. I regreted I do not bring my vacuum flask in this journey so that I could bring the soup and...