Loved every moment; it was a wonderful experience staying here over the Christmas period.||We were picked up from Izu Kogen station by the hotel's free shuttle (also dropped off when it was time to leave). Spent 5 nights in a villa with private open air bath - used the bath every day, sometimes twice and it was everything I was hoping for. The villa looked exactly like the pictures except better in person, and I really appreciated the large climate controlled walk in wardrobe. The main building itself was also just beautiful, I bought a few things from the household goods souvenir store and the food souvenir store. ||There were lovely little touches everywhere that spoke to the excellent service and attention to detail, for example in the entryway of my guest room there was a different and beautiful bonsai each day.||The amenities are great including the tea and coffee machines, the fridge stocked with complimentary goods (loved the variety), and the full set of branded toiletries.||I alternated between the French restaurant and Japanese restaurant for the meals.||The public baths are accessed from the gorgeous gardens - I also enjoyed taking a walk through gardens on my way back to the villa from meals and sometimes pausing on one of the benches to enjoy the view and the squirrels that were having a great time jumping around.||Several of the staff had good English, most had only a little English but took great care in every interaction - all staff were incredibly attentive, friendly, welcoming, and helpful. ||Japanese breakfast was delicious including fruit, pickled vegetables, salad, fish, miso soup, rice, eggs, tea and coffee.||Japanese dinner was amazing and different each time including sashimi, cooked fish, shrimp, soups, dumplings, rice dish, pickled vegetables, desert - presented like a degustation dinner with 7 courses. One of the highlights of my whole trip.||Western breakfast at the French restaurant was a champagne buffet with fruit, followed by soup and break, followed by eggs with bacon and sausages etc. The breakfast buffet had a selection of vegetables, pastries, yoghurt with accompaniments like honey, fruits, nuts. Coffee including espresso, tea, juices, herb water, and champagne were available. The quality of the food was outstanding.||French dinner was a magnificent degustation-like set of seven courses showcasing local produce. Included a savoury tart, salad, soup, fish, mains (e.g. venison), risotto, two deserts - the ice cream was...
Read moreLoved every moment; it was a wonderful experience staying here over the Christmas period. We were picked up from Izu Kogen station by the hotel's free shuttle (also dropped off when it was time to leave). Spent 5 nights in a villa with private open air bath - used the bath every day, sometimes twice and it was everything I was hoping for. The villa looked exactly like the pictures except better in person, and I really appreciated the large climate controlled walk in wardrobe. The main building itself was also just beautiful, I bought a few things from the household goods souvenir store and the food souvenir store. There were lovely little touches everywhere that spoke to the excellent service and attention to detail, for example in the entryway of my guest room there was a different and beautiful bonsai each day. The amenities are great including the tea and coffee machines, the fridge stocked with complimentary goods (loved the variety), and the full set of branded toiletries. I alternated between the French restaurant and Japanese restaurant for the meals. The public baths are accessed from the gorgeous gardens - I also enjoyed taking a walk through gardens on my way back to the villa from meals and sometimes pausing on one of the benches to enjoy the view and the squirrels that were having a great time jumping around. Several of the staff had good English, most had only a little English but took great care in every interaction - all staff were incredibly attentive, friendly, welcoming, and helpful. Japanese breakfast was delicious including fruit, pickled vegetables, salad, fish, miso soup, rice, eggs, tea and coffee. Japanese dinner was amazing and different each time including sashimi, cooked fish, shrimp, soups, dumplings, rice dish, pickled vegetables, desert - presented like a degustation dinner with 7 courses. One of the highlights of my whole trip. Western breakfast at the French restaurant was a champagne buffet with fruit, followed by soup and break, followed by eggs with bacon and sausages etc. The breakfast buffet had a selection of vegetables, pastries, yoghurt with accompaniments like honey, fruits, nuts. Coffee including espresso, tea, juices, herb water, and champagne were available. The quality of the food was outstanding. French dinner was a magnificent degustation-like set of seven courses showcasing local produce. Included a savoury tart, salad, soup, fish, mains (e.g. venison), risotto, two deserts - the ice cream was...
Read moreWe stayed at the resort for one night in a Standard room with a private open-air bath. It was poor value for money and not worth the room rate of JPY 133,100 (approximately USD 900, including dinner and breakfast). The experience was neither luxurious nor special compared to other onsen hotels and inns we have stayed at across Japan.||||Pros||- Complimentary pick-up and drop-off from Izu Kogen station with a comfortable van||- Arrangement of sightseeing taxi to explore Jogasaki Coast, Kadowaki suspension bridge and Mount Omuro before check-in||- Large variety of indoor and outdoor onsen||- Complimentary minibar||- Flexible meal times||- Delicious, traditional kaiseki dinner and breakfast||- Free ice cream vending machine||- Late check-out||- Onigiri as send-off gift||- Quality bathroom amenities including Bulgari toiletries and Marvis toothpaste||||Cons||- While fairly clean and well maintained, the room wasn't traditional but simply dated||- The room was dark, dingy and felt claustrophobic as it had a low ceiling and was located on the basement level with its small terrace and private open-air bath enclosed by a tall wooden fence for privacy and tall trees right beyond||- The onsen water in the private open-air bath smelled odd, as if there was chlorine in it (which should definitely not be the case for a natural hot spring)||- A large, dead insect (in the best case a cicada or worst case a cockroach) that we noticed right after check-in near the main staircase was not removed during the entire stay||- The grounds were not well maintained as tons of fallen leaves were left in gardens and in...
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