BEB5 Okinawa Seragaki by Hoshino Resorts — Hotel in Onna

Stayed at this room with my family for a few days. The room was well furnished with oven, cutlery, stove and even a washer and a dryer. The room was clean and the area was fairly accessible as we drove.

However, the service in the hotel was a major turn off. As the pillows were really flat and uncomfortable and were aggravated my back injuries, my request for extra pillows were flatly denied. They kept insisting that there were extra pillows in the room when the room was used to full capacity (4 pax). We also needed help as one member of our family was joining us a day later. The service staff had no clue on how to get from the airport to the hotel and was not keen in helping us find out more. When we asked if they could help us keep the key so that they could pass it to person arriving later, they were very curt and cut us off mid sentence when we were trying to explain. They also did not bother to follow up with us and were clueless when we checked with them again for updates on the arrival of our family member.

I would not recommend this hotel if you value...

This place is a bit far off from all the action in Naha, but it is worth the hassle if you can rent a car and drive around. The rooms are huge. Even though they say it accommodates 3, it can squeeze in 2A2C or 3A1C. There are instructions to convert the sofa beds to regular beds. Equipped with a washer-dryer. You can bring less clothes and do washing. Liquid detergent is provided. The labels on the machine's buttons are in Japanese, but for the English crowd out there, just Google for Sharp ES-7D. You can find a .pdf with English instructions.

There is an in-hotel restaurant and supplemented by food trucks on site. There is a schedule for the food trucks.

A pool is also at this resort and it is kid friendly. The lobby is also very kid friendly with play pits filled with soft pillows.

A Lawsons is within walking distance and there are some restaurants and shops nearby. No need to drive out. There is also a bus stop but I am not sure which bus comes here.

Highly recommended stay if you don't like the...

This hotel is definitely underrated and deserves at least 4 stars, if not more. If you're seeking a casual, quiet, and comfortable stay, this is the place for you. The pool is open until 10 PM, allowing you to unwind after a day of exploring. Plus, there are food trucks right outside the hotel, making it easy to grab a bite.

Pros:

The hotel rooms are very clean and spacious. You’ll feel comfortable even without slippers. Each bed has USB ports and power outlets, so you can relax and scroll on your phone. There’s a small kitchen area in the room where we cooked steak and noodles for a midnight snack. A Dyson hairdryer is provided in the bathroom, adding a touch of luxury.

Cons:

The rooms don’t offer a sea view; instead, they face farmland, but it is quite peaceful. Breakfast is served à la carte rather than buffet style.

Overall, I highly recommend this hotel for a comfortable and...