Mwembe Resort — Hotel in Malindi

Mwembe Resort is pretty close to Malindi town, about 7 minutes drive (or ride using bodaboda / tuktuk). If you don't have much luggage and the weather allows, you can walk. If you're self driving, there's lots of parking. The villa I was staying in had two bedrooms; one downstairs and the other one upstairs. The upstairs bedroom had a balcony overlooking the resort, a clothes hanging area and an ensuite bathroom / toilet. Naturally, I opted to stay upstairs. However, there was too much noise coming from the road that passed right outside. Noise from tuktuks, passing bodabodas, cars and even election campaign road show trucks. From the upstairs bedroom, I could even hear the resort's karaoke going on from afternoon to night. After spending two nights upstairs, I relocated downstairs. The room was surprisingly cool, quiet, well lit and actually soundproof. The cleaning ladies came in promptly and cleaned daily. I however felt that more attention could be paid to thorough cleaning of the bathrooms. The open kitchen is well equipped and sitting area is comfortable. Both rooms could use brighter lighting especially the kitchen. The TV channels are limited and not interesting. Again, the window faces the said noisy road so I had to shut it to keep out the noise; not easy considering the hot weather. There are very many bugs that crawl in from under the door especially at night, carry bug spray. The resort has many pools, all of which are clean and well serviced. The main pool near the restaurant could use a little more frequently cleaning because the trees drop leaves on it. There's a tennis court and an area for kids to play. The resort grounds are EXPANSIVE with lots of mature trees, well maintained grass and flowers. The restaurant has absolutely amazing food. You can also choose to cook for yourself in your villa. There's a dining table outside overlooking the resort but I'd advise that you draw the outdoor curtains or eat indoors because the ravens will join you or take your food. The staff are polite and friendly. You're given a Wi-Fi password on arrival but the rooms have no...

The resort was nice in appearance; the staff seemed very friendly, but for some strange reason I never felt comfortable. When we arrived we were made to purchase more accommodations because our family size was 8 and it only slept 8. While we were aware of the sleeping arrangements it did not matter to us, but they insisted it was not permitted and 2 of the family would not be permitted to stay unless we purchased another room. They charged us 2x as much as we paid to be there for a 2 bedroom as the 1 bedroom we were forced to take.||We found the room to be clean but it had an odor; we later learned it was the water and rusted pipes. The beds were very hard and the water smelled of rust. Every time we bathed or washed our hands it left an odor on us. (The salt water is ruing the pipes). The restaurant and staff were nice and the food was good.||We should have know that something was not right when we went to use the safe and it did not work, but we called maintenance and they came and fixed it. ||Half way though our stay, we went into the safe to find that our money had been taken. When we informed management via email as it was closed when we found we had been robed of 40,000 KES which is equivalent to $ 400.00 American dollars. That evening we emailed management because the front desk was closed and there was not an emergency number. The email was not correct and no one ever replied to it. The next morning we reported it to the front desk staff, but all they gave was apologies and not results. ||We went to the police and filed a report, but because we were leaving on the following day there was not much they could do. When we reached Sofia the manager by phone the next day, she was rued and defensive. Not once did she apologize for the occurrence. The next morning as we were checking out we saw here in the breakfast area, but again she did not come and speak with us or...

The resort was nice in appearance; the staff seemed very friendly, but for some strange reason I never felt comfortable. When we arrived we were made to purchase more accommodations because our family size was 8 and it only slept 8. While we were aware of the sleeping arrangements it did not matter to us, but they insisted it was not permitted and 2 of the family would not be permitted to stay unless we purchased another room. They charged us 2x as much as we paid to be there for a 2 bedroom as the 1 bedroom we were forced to take.||We found the room to be clean but it had an odor; we later learned it was the water and rusted pipes. The beds were very hard and the water smelled of rust. Every time we bathed or washed our hands it left an odor on us. (The salt water is ruing the pipes). The restaurant and staff were nice and the food was good.||We should have know that something was not right when we went to use the safe and it did not work, but we called maintenance and they came and fixed it. ||Half way though our stay, we went into the safe to find that our money had been taken. When we informed management via email as it was closed when we found we had been robed of 40,000 KES which is equivalent to $ 400.00 American dollars. That evening we emailed management because the front desk was closed and there was not an emergency number. The email was not correct and no one ever replied to it. The next morning we reported it to the front desk staff, but all they gave was apologies and not results. ||We went to the police and filed a report, but because we were leaving on the following day there was not much they could do. When we reached Sofia the manager by phone the next day, she was rued and defensive. Not once did she apologize for the occurrence. The next morning as we were checking out we saw here in the breakfast area, but again she did not come and speak with us or...