KOLONNA Hotel Brigita — Hotel in Riga

Hello! I booked this room with a hot tub to relax, of course you can book in Jurmala, etc., however, due to our child's health, we don't go anywhere far from the children's hospital... The hot tub turned out to be a fake offer, it didn't work and it was dirty around the buttons and bubble holes, also everything flows from the bottom of the tub on the floor, of course there is a drain pipe in the middle of the bathroom, but I can slip when walking there with an infant, it's dangerous. I didn't want to explain on the spot about the daily worries at home, because this was the first time for me to rest outside the house for a long time. The breakfast was great❤, the pancakes lacked honey🙂 Thank you! I hope you get to upgrade the room to a true semi-deluxe room and implement safety and cleanliness in...

I booked a one-night stay at this hotel on March 7 via Booking.com. Initially, my booking was confirmed, but then I was informed that there were no available rooms. I accepted this and booked a room at another hotel. The next day, they contacted me saying they had made a mistake and that I could still stay at their hotel. I replied that I had already made another reservation and asked them to cancel and refund my booking. They provided me with the director's email to handle the issue, and I reached out there. However, I have yet to receive a response, and it seems like I’ve lost my money and my trust in good hotel service.

If you’re willing to risk your money, stress yourself out, and have an unpleasant experience, I would strongly advise booking a room at Hotel Brigita through...

I booked a one-night stay at this hotel on March 7 via Booking.com. Initially, my booking was confirmed, but then I was informed that there were no available rooms. I accepted this and booked a room at another hotel. The next day, they contacted me saying they had made a mistake and that I could still stay at their hotel. I replied that I had already made another reservation and asked them to cancel and refund my booking. They provided me with the director's email to handle the issue, and I reached out there. However, I have yet to receive a response, and it seems like I’ve lost my money and my trust in good hotel service.||If you’re willing to risk your money, stress yourself out, and have an unpleasant experience, I would strongly advise booking a room at Hotel Brigita through...