I have stayed in this hotel earlier this year... The hotel is quite a good place to stay, and quite reasonable rate too. Though it is quite a distance to the Kuching City, you can find ample food restaurants around the hotel. So food is no problem at all...
However, sad to say, the towels issue has not much improved. You have to wait for your towel till late afternoon/evening if you want to replace it. So what I did was I did not change the towel during my stay there. I will only change it if it is dirty.
Another thing to note, they do not provide extra pillows if you request.
The hotel management should look into the possibility to furnish the lobby. Its empty. A TV is installed on the wall. No sofa to sit while waiting for somebody to be picked up... The hotel management should...
Read moreOverall, if this hotel is graded in terms of percentages, I would give it a 30% for good air conditioning, thick blankets, adequate for the offered blankets, and thick. In addition, hot shower water works well. The rest is dreadful. I requested to wear an iron, and the male staff agreed to provide me one. I waited till I checked out, and no one arrived to send me an iron. Please learn to smile, Muslim female servants who are unfriendly. Only the people that look after me in the morning when I check out are good at smiling. I'm not sure how the female staff can give us a room without providing us with a towel; I have to go down to ask for one. Narrow room. There were no Kleenex, not even toilet paper. Overall, I believe you can make this hotel a stopover. But for a lengthy stay,...
Read moreBAD EXPERIENCE AND TOTALLY NOT RECOMENDED. THEY NEVER MAINTAIN THE HOTEL ESPECIALLY ROOM 306. HERE ARE WHY
LOBBY SMELL SO BAD LIKE IN TRASH HOUSE I CANT BELIEVE THEY DONT DO SOMETHING ABOUT THIS
FRONTDESK STAFF (GUY) ALWAYS MISSING
BASIC ITEM NOT PROVIDED (TOILET RUGS, IRON, SEJADAH)
SUPER CLOGGED SINK LIKE NEVER SERVICED
EXHAUST FAN IN TOILET NOT WORKING. SMELLY AGAIN
STAINED BEDSHEET
FAULTY HAND BIDET IN TOILET
AIRCOND COMPRESSOR SHOULD BE RELOCATED COZ I CAN FEEL THE HEAT INSIDE ROOM EVENTHOUGH ITS AIR CONDITIONED ESPECIALLY HAVING THE BED CLOSE TO WINDOW
AIR COND UNIT FEEL LIKE NEVER SERVICE IT TOOK ABOUT 30MIN FOR THE...
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