When we first entered the room, we've got a big welcome by a HUGE cockroach which was fying around us. The washroom is very smelly. and the AC is not working properly. So we went down to the counter and told them about the room condition. The both receptionists were showing us the ignorance like we were disturbing them on their stuffs. And they just simply give us another room key without any apologies. So we went to the second room given. This time, we saw alot of ants walking around the towels and doors. We were frustrated and we went directly to the counter again saying we want our deposit back. And we were being asked :" what do you mean 你现在是什么意思" in a very rude way. Next, the receptionist told me okay we will spray before giving you the third room. So....do you mean that if there is no customers, you won't even take care of the hygiene? So when customers check in, only you guys told me you guys will spray and mop? This is the 3rd times I have been changing rooms in a hotel! Dear Place2Stay Sri Aman, how do you expect tourists / locals to stay here with those insects and stinky smells?! Excuse me, I pay for good service, good hospitality and of course, good hygiene and good hotel environment. You guys don't deserve a star. 0/5.
Conclusion: Room is smelly, dirty. HOT AC. Wifi is not working AT ALL. Rude receptionist. Not even helpful.
No more next time.
Choose to stay in here if you want your days and nights to be accompanied by...
Read moreWe walked in to ask if there's any available room because the other hotel was full. We managed to get a family room, queen bed + single bed. I'm pleased to see they have a lift in the building because my dad has difficulty walking up stairs. This is definitely a plus point. The bedsheets has stain, and bugs on the bed and in the room. Luckily they are not bed bugs, just some micro creatures. Hehehe Bathroom light is not bright enough and there's no ventilation or exhaust fan. There's a water mark, probably some water leak on the ceiling just above the bed. The Aircon is cold enough and we were able to watch some local TV stations. There's also free WiFi. One night stay is fine with such conditions. Next door is a bakery and on the other block is a food court with many choice of food. And Hospital Sri Aman 2 is just...
Read moreRoom is quite small but still comfortable. The bathroom is okay. It is a new hotel so all the amenities is also in good shape.
Wifi is super fast so when the tv sometimes lost its signal, I can still download movies from the internet and spend quality time watching movies together with my wife, and making our own movie along the way lol.
Staff is nice and very helpful, but I think this place would be better if it can provide ironing facility and water dispenser. They do give free water bottles though.
The place is located near the town center, so no problem for you to get food etc. Also there's a bakery shop and a Chinese restaurant within the vicinity. Will definitely...
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