New Sugarbun Sri Aman — Restaurant in Sarawak

definitely the worst sugarbun outlet in sarawak. it was my first ever experience ordering fast food and waited for almost 1 hour for my food to be served. not even a drink served immediately, though i came in when there was not even a customer there. i visited at 1130 and no food were ready to be served, obviously cause they just started to fry the chicken after i ordered my meals 🤷🏻‍♂️

not to mention the atmosphere, no complete food storage or display like any other franchises, advertisements poster they just tape it on the wall, ants found everywhere from the counter and the sink had no water + i cant found any toilets here too.

the taste of the food was different too, the savoury rice tastes just like plain rice. didnt know what happened in the kitchen and this franchise.

to manager or supervisor, please improve your service and outlet. send your staffs for training and upgrade the interior. i am sorry to say this but the vibes and atmosphere from this outlet seems the same as all the 88 / 95 / 99 cafes in sarawak, iykyk. i just felt uncomfortable while eating...

Will i recommend others to eat here? No. Do avoid this franchise

The owner must be using this franchise only for business tax invasion purposes. Places are not even properly maintain.

Waitress 👎(grumpy) Service 👎(like karen) Food 👎 ( over cook burned) Waiting time 👎(40min no other customer)

Opening hour 👎 based on others review after an hours of opening only then can take order

Closing hour 👎8.04pm won't be taking orders

based on personal experience...

Please train your staff a good manners to serve the customers, especially how to great people and smile. The foods automaticly taste worst when the service is poor. Shame on outsiders come to taste the Sarawakian childhood meals. Cc: FAT CASHIER WITH...