*) Check-in: no one present - Ring for 15 minutes - no one opens - after 30 minutes someone opens (ringing ignored?), no change, reception usually not occupied *) Bathroom: Toilet drips, you can't flush (nearest toilet at the mall 13 minutes away) *) Power-Socket: sparks spraying - assembly error - the mattress is leaning on - RISK OF FIRE!!! *) Air conditioning: dripping, noisy *) Internet: ~1.2 Mbps you can hear through the walls. Noise up to 4 o'clock, from 7 o'clock people ring because the reception is...
Read moreMasyaallah service so bad, tekan loceng buat senyap je, padahal time nak book push bukan main, then saya call baru dia angkat tu pon saya tak habis cakap terus letak call subahanallah its ok lagi i try positive maybe dia tak berpelajaran, belajar takat SPM jalah kot perempuan tu, tapi paling tak tahan minta tolong tengokkan aircond terus cakap dengan suara tinggi “ lah tu dah tulis aircond kan, sia sia tulis dekat dinding” allahuakhbar bahasa dia, sabar saya. Lepas dia cakap macam tu dia terus pergi, saya tanya pasal seterika, dia jalan cepat macam tu ja, terus dia jawab soalan saya dalam keadaan dia dah pergi sambil berjalan, jalan jauh dah weyh pon boleh reply soalan saya dengan jerit macam tu ja. Allahu mana pergi adab, macam ni ka layanan hotel bagi. Awak ingat orang yang duduk hotel baget semuanya orang kampung ka? Semua orang yang tak berduit ka? Tunggu, maaf sangat kali ni silap orang layan dan beri service sebegitu pada saya. Dah banyak saya tengok review orang bagi lama sangat pasal service hotel, takda perubahan. Kali ni insyallah Allah saya akan ambil tindakkan yang seterusnya, kalau takda perubahan lagi pasal service, saya akan viralkan apa yang sudah record. Semoga...
Read moreI've been waiting almost 30 mins, no one is open the door for my family, keep calling the phone number which hotel provided 4 times and get the response from voice mail, finally the staff is come back from outside, I wonder is why their staff can leave on their working hours and let customer to wait for so...
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