Corus Paradise Resort Port Dickson — Hotel in Negeri Sembilan

FYI, receptionist counter is located on the 3rd floor of the hotel. Guests who wants to check-in, needs to go down the stairs or may go to the nearby lift on the left side of the building (it is highly recommended to ask the staff on duty when arriving at the hotel lobby/gate to facilitate family vacations with senior or OKU citezens). If the building is old, but still maintains a satisfactory level of cleanliness, I don't hesitate to give high marks to this place. During check-in, at 1st glance nothing makes me dissatisfied but upon scrutiny, dust still clings to the side of the door, sandy sheets/beds (uncomfortable to lie down, sleep, relax), the floor trampled still feels there is sand that is not cleaned properly. The cleanliness for the given room is unsatisfactory. Room priced at RM200++ (3 days 2 nights) along with a deposit of RM100 at check-in (total RM300++) booked using one of the e-booking services provider are the cheapest room available and are located on the 10th floor (top floor is for the CHEAPEST rooms, told by one of the staff when he came to my room for cleaning services) of the hotel building. The lights in front of my room and some other rooms did not turn on during night despite being told to the hotel staff. In addition, some of these level corridor lights also do not light up (possibly damaged) at night and make along corridor to be dark, gloomy and scary. I've told the staff on duty and the reason given is that there will be an electric shock for all occupants of the relevant level (10th floor) if the light in front of my room is turned on. They also stated that they're trying to repair and find the cause of the problem. So, I just decided to keep quite on this matter. Other than that, breakfast served as a buffet (vegetables and fruits for appteizers, nasi lemak, fried noodles, toast, orange juice, coffee, tea and several other menus) is quite satisfactory. The hotel has provided staff/chefs on duty to help serve the food to the hotel guests. This is to help maintain the SOP as well as to limit food intake and food waste can be avoided. This is only a review based on my experience making reservations using one of the e-booking services provider and staying in the cheapest hotel rooms available. There maybe other guests experiencing a different experience with more expensive rooms and better services provided by this...

I was told to wait when i want to check in around 2.20 pm. They said they will call before check in time, before 3 pm to collect the key card. But they didn’t. To check in and find the registration desk, I have to go 2 downstairs or ride a smelly, small lift. ||||The room is old and dirty. From the floor to the toilet. Funny. There is no lighting in the room, except on the bedside but 3 lights in the toilet. Not even lights on the study table!!. I can’t do my works and the room is too gloomy for anything.||||To my surprise, someone has successfully opened our room, using her card, saying our room is hers. Such a scary and untolerable acts from her and the hotel management.||||But, it not the worse yet. The room aircond didnt work. We told the management. But they said they cannot repair it as the aircond compressor is located on the next room. And the customer is out, and we need to wait. They sent us a fan. But the room is a closed tight. It is hot like hell. Then, they closed the issue like that. As we want them to repair it, they said it cannot be repaired!!! ||||They asked us to move to another room around 1 am. We have kids with us. We have opened up all our begs. We have already in pyjamas. One of the kid is already slept in.||||And guess what?? The room is farrrrrrr away. On another level. Need to through all the dirty corridor and lift to go there. Should i just left all my stuffs in the free access room as anybody can just enter the room??||||We asked for a refund, and will just check out instead of going through all the hell, hot room, or packing up all oir stuffs. We cannot believe them another room is better as our current room is in a really bad shape. They said we could have a refund as we booked the hotel through Agoda. Such a stupid excuse from the so well know and popular hotel brand. ||||I hate their Tilted hanging tv. Old chair cushion. Different remote to aircond brands. ||||The worse thing is, all discussion or complaint from us need to use only whatsapp message. We cannot call to discuss with them. But they can call to us directly using the hotel room. Why?????? Because they know, their hotel rooms are the real hell in this world!! They will only listen to your complaint if only they feel so. ||||I paid RM174 for this room hell. With that amount you can have many other better hotel rooms in malaysia. With corus, not...

I was told to wait when i want to check in around 2.20 pm. They said they will call before check in time, before 3 pm to collect the key card. But they didn’t. To check in and find the registration desk, I have to go 2 downstairs or ride a smelly, small lift. ||||The room is old and dirty. From the floor to the toilet. Funny. There is no lighting in the room, except on the bedside but 3 lights in the toilet. Not even lights on the study table!!. I can’t do my works and the room is too gloomy for anything.||||To my surprise, someone has successfully opened our room, using her card, saying our room is hers. Such a scary and untolerable acts from her and the hotel management.||||But, it not the worse yet. The room aircond didnt work. We told the management. But they said they cannot repair it as the aircond compressor is located on the next room. And the customer is out, and we need to wait. They sent us a fan. But the room is a closed tight. It is hot like hell. Then, they closed the issue like that. As we want them to repair it, they said it cannot be repaired!!! ||||They asked us to move to another room around 1 am. We have kids with us. We have opened up all our begs. We have already in pyjamas. One of the kid is already slept in.||||And guess what?? The room is farrrrrrr away. On another level. Need to through all the dirty corridor and lift to go there. Should i just left all my stuffs in the free access room as anybody can just enter the room??||||We asked for a refund, and will just check out instead of going through all the hell, hot room, or packing up all oir stuffs. We cannot believe them another room is better as our current room is in a really bad shape. They said we could have a refund as we booked the hotel through Agoda. Such a stupid excuse from the so well know and popular hotel brand. ||||I hate their Tilted hanging tv. Old chair cushion. Different remote to aircond brands. ||||The worse thing is, all discussion or complaint from us need to use only whatsapp message. We cannot call to discuss with them. But they can call to us directly using the hotel room. Why?????? Because they know, their hotel rooms are the real hell in this world!! They will only listen to your complaint if only they feel so. ||||I paid RM174 for this room hell. With that amount you can have many other better hotel rooms in malaysia. With corus, not...