OYO 89639 1st Inn Hotel, Seksyen 20 — Hotel in Shah Alam

The bed was ok. Not that good, a bit dusty. The floor was bad, need renovation for sure. No water bottle provided? I suppose this hotel dont even concern about their customer. The hallway was dirty and full of cigarette dust. Cleanliness was bad, super bad. The carpet used for bathroom seems to be very old and dirty, so I had to used bathroom towel. I couldnt even wipe my feet clean, what is the purpose of carpet then? The room was noisy, I can hear the sound from the other room. There was no receptionist, and the door was close, until I have to call them to open the door. I hope their manager see them.

Overall, it was an unpleasent stay, thank God there was no cigarette smell, and at least the floor in the room was clean. Therefore, i can give a...

1st n last time staying here. Please avoid this rundown place. I dont mind the budget feel but having a room on the same level with the check in counter is a nightmare. Unfortunately their pantry was also at the back and the staff was shouting and talking to and fro to each other like nobody bussiness. Singing their heart out. Oh my god... Please teach your staff some hotel etiquette.

I m staying at a double occupancy room but there was only ONE towel available, asking the staff for another one for my partner is like talking to an alien. Finally i had to call the manager (Jenny) myself to settle the...

When we 1st got to the room, there were cigarette ashes on the floor, table & bed. It smells too. Toilet was dirty, No water making facility provided. Even the water dispenser outside is not working.||||Service were bad, our receptionist was watching a k-pop video on youtube while entertaining us checking in. Any extra request for towel, praying mat, water making facility or perfume is answered rudely.||||You would get much more better budget hotels in Shah Alam other than the 1st Inn franchise, at bout the same rate.||||Overall, extremely terrible. Worst...