Stayed here last week while in town for a family member's graduation. Started out rough because their internet/computer system was down and they could not get us checked-in. Once the system was back up, they wouldn't allow us to check-in until 3pm which was a bummer after a red-eye flight from SFO. Not a deal breaker though. Our room was quaint and clean. Only two pillows on the queen bed. No extra blankets. Two towels. Two bars of soap and one shampoo. This is important because it's the EXACT same setup and supplies at the City Express Monterrey (we stayed there on Sunday night). I'm going to assume that all City Express locations are the same. Pretty cool because you know exactly what you get. Anyways, I digress.... rooms and linen were clean; staff was very friendly; beds were comfy; heater worked well which was important since it snowed while we were there.... brrrrr... only thing that I wish had been better was the water pressure in the shower and that there had been a fan in the bathroom! The PLUS to these hotels is their breakfast. It's not some puny continental breakfast... they have legitimate food! Eggs, beans, salsa, chips, pastries, cereal, toast, yogurt, coffee, etc. YUM! The hotel has a great location; close to downtown, the university, etc. Because of our experience at this location we chose to book a night in Monterrey for our return trip...
Read moreStayed here last week while in town for a family member's graduation. Started out rough because their internet/computer system was down and they could not get us checked-in. Once the system was back up, they wouldn't allow us to check-in until 3pm which was a bummer after a red-eye flight from SFO. Not a deal breaker though. Our room was quaint and clean. Only two pillows on the queen bed. No extra blankets. Two towels. Two bars of soap and one shampoo. This is important because it's the EXACT same setup and supplies at the City Express Monterrey (we stayed there on Sunday night). I'm going to assume that all City Express locations are the same. Pretty cool because you know exactly what you get. Anyways, I digress.... rooms and linen were clean; staff was very friendly; beds were comfy; heater worked well which was important since it snowed while we were there.... brrrrr... only thing that I wish had been better was the water pressure in the shower and that there had been a fan in the bathroom! The PLUS to these hotels is their breakfast. It's not some puny continental breakfast... they have legitimate food! Eggs, beans, salsa, chips, pastries, cereal, toast, yogurt, coffee, etc. YUM! The hotel has a great location; close to downtown, the university, etc. Because of our experience at this location we chose to book a night in Monterrey for our return trip...
Read moreThis is a very good 2 star hotel. It is not a 3 star hotel so don't let the high points from reviewers fool you. The breakfast was excellent, the rooms were adequate. They are basic, no refrigerator, coffee maker or microwave, but there is 24/7 coffee in the lobby. The staff are very friendly. They do not speak English. The location is across the street from the bus station so convenient if you want to do a number of side tours but not convenient if you want to be close to the historical center. Locations around bus stations are never the most pleasant and this was no exception although there were plenty of places to get...
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