Vista Express Morelia — Hotel in Michoacán

Service when we first arrived was ok, but then you ask them for towels cuz they only give 2, and we are 4 ppl. They gave us a look and attitude at the front desk. They give you a remote for show, cuz it doesn't work for the TV. My brother went to ask them about it and they said the remote is useless doesn't work, so if we want to change channels they told us to do it manually.. 🤬 They we're rude to my brother and we've only been here a few hours. Windows don't work, no AC, it's so hot and humid in the room, bathroom shower spills over from the shower curtain being so short, you have water every where, no step towels or wash cloths given. Window in the bathroom doesn't work. The WiFi doesn't work, noisy at heck but either you deal with the noise or you deal with the heat. Either one your just uncomfortable period. I can keep going, I'll let you decide. Only good thing is if you like to walk Cathedral is about 7 blocks down. Beautiful church to visit, plaza and the candy factory and artesian market is near the cathedral a few blocks over. This is not a 4 star hotel no matter what the website says, at best maybe a 2 star. I'm...

Have high degree of trust in Tripadvisor so when I saw this place ranked at #5 in Morelia I thought it would be fine but boy was I wrong! My first instinct was to stay at the Virrey de Mendoza but I was seeing over $200.00 a night and didn't want to pay that.||||But, when me and my partner got to the Arancazu I realized we'd made a mistake ...but still I thought, well, just 3 nights in Morelia so we ought to be able to handle the cheap institutional look and dirty carpets. At $55.00 a night however the room was not a particularly good deal. After a long first day of touring around the city and experiencing nightlife to boot we repaired very late to our room for much needed rest but no rest for the weary here due to the uncomfortable bed (too short and I'm only 5'9"), sounds of slamming doors and voices from adjacent rooms all night, poor ventilation and then construction on a room below beginning at 8am. ||||After breakfast we returned to the Aranzazu, packed up our things and moved to Virrey de Mendoza for the rest of our stay in Morelia||(see also Virrey review). Our visit to Morelia was saved as we were very happy...

Following the suggestion of another T/A member, I booked my room using the Sidestep booking agent. It did generate a very attractive rate for this city, which, for some reason, has very high hotel rates.||||The location was a block from the main drag between the city's center and the aqueduct and Santuario de Guadalupe (which was perfect for 12 December). The room, on balance, was comfortable and quiet -- probably more so than many of the more expensive places near the Cathedral.||||On the minus side, there was not a lot of charm in the place -- it appears to be a place that caters to business travelers and meetings. Also, there was a hefty charge for Internet use and I couldn't even figure out how to get it to work. ||||The little groovy bar across the street has Wi-Fi (unrestricted) as do many other eating/drinking places, so it' was only a minor...