Auberge Takojt — Hotel in Caïdat de Taouz

We Were Overcharged and Felt Scammed

We stayed at Takojt for 17 nights, and while the place itself was nice, we were completely overcharged. Online, the advertised price for the room, including breakfast and dinner, was 25€ per person per night, which would have totaled around €1,300–€1,500 for our stay. Instead, we were charged an outrageous €3,000, more than double what it should have been.

I’ve spent 10 months traveling in Morocco and have always had great experiences—until now. My friend and I trusted the staff, even though the total seemed unusually high, and unfortunately, that trust was misplaced. We asked the manager for an itemized breakdown of the charges, but despite promising to provide it, he never followed through, even after multiple follow-ups over several weeks.

The manager claimed the price increase was due to renovations, but their website was never updated to reflect this, and we were not informed of any changes beforehand. After learning that the actual room rate was €40 per person per night, and assuming lunch was an extra €15 per person per day, our total should have been €1,700–€1,800. This still leaves a massive, unexplained overcharge of €1,200–€1,300.

To put this into perspective, the €1,300 discrepancy could have covered 1.5 months of travel in Morocco on my usual budget. This lack of transparency and accountability left a bitter taste in our mouths and completely ruined what should have been a pleasant stay.

If you’re considering staying here, I strongly urge you to confirm all costs upfront in writing to avoid being taken advantage of as we were.

Edit: 05/06/25 On January 7th, I received a message from the owner admitting he had overcharged us (though he claimed it was "only" €500) and asked me to remove my reviews. I replied the next day, but despite multiple follow-ups, I’ve had no further response — it's now June and I've had to reach out again.

He originally offered Revolut as a method of payment. Now, however, he is claiming he doesn't have Revolut and is using that as an excuse to avoid returning the money.

Avoid this person and place at all costs. Other reviews also describe similar issues, suggesting this is not an isolated incident.

We also had a staff member (the gardener) walk into our room late one morning when we were still sleeping which I found concerning. Very unprofessional staff - one drunken staff member always around. Not professional.

TL;DR Owner takes advantage of kind people by charging double the advertised price. There's many places to stay in Merzouga and surroundings, I wouldn't...

We stayed at Takojt for 17 nights, and while the place itself was nice, we were completely overcharged. Online, the advertised price for the room, including breakfast and dinner, was 25€ per person per night, which would have totaled around €1,300–€1,500 for our stay. Instead, we were charged an outrageous €3,000, more than double what it should have been.||||I’ve spent 10 months traveling in Morocco and have always had great experiences—until now. My friend and I trusted the staff, even though the total seemed unusually high, and unfortunately, that trust was misplaced. We asked the manager for an itemized breakdown of the charges, but despite promising to provide it, he never followed through, even after multiple follow-ups over several weeks.||||The manager claimed the price increase was due to renovations, but their website was never updated to reflect this, and we were not informed of any changes beforehand. After learning that the actual room rate was €40 per person per night, and assuming lunch was an extra €15 per person per day, our total should have been €1,700–€1,800. This still leaves a massive, unexplained overcharge of €1,200–€1,300.||||To put this into perspective, the €1,300 discrepancy could have covered 1.5 months of travel in Morocco on my usual budget. This lack of transparency and accountability left a bitter taste in our mouths and completely ruined what should have been a pleasant stay.||||If you’re considering staying here, I strongly urge you to confirm all costs upfront in writing to avoid being taken advantage...

Arrivés de nuit, nous avons d'emblée été charmés par l'esthétique des lieux et l'accueil chaleureux de Marie, Mobarek (qui vient vous chercher à la station service pour faciliter vos derniers hectomètres) et Jordi : Ce n'était qu'un avant goût ! ||Votre plaisir prend toute sa dimension au réveil : vous ouvrez votre rideau et, face à vous, se dressent les merveilleuses dunes de Merzouga !!! ||Vous êtes vraiment aux portes du désert, la "civilisation" (concept très subjectif) s'arrêtent à la terrasse de l'auberge : nous ne pouvions rêver mieux pour notre 1ère "desert experience".||La "famille" vient vous tirer de votre émerveillement pour un excellent et copieux petit déjeuner puis une visite complète des lieux.||Oui, la famille, car c'est toute la famille de Mobarek (frères, sœurs, cousins, soit presque une dizaine de personnes ...) qui seront à vos petits soins, prévenants, dévoués, efficaces, discrets jamais envahissants...||Toujours à l'écoute de vos attentes, Mobarek est en particulier un véritable petit génie du désert : demandez lui quelquechose, il vous le trouvera toujours ! (balades en chameaux, randonnée 4x4, rencontre musiciens Gnaouas... et même ski sur les dunes).||Sinon l'auberge est construite dans la plus pure tradition marocaine (ne manquez pas les plafond en bois), avec goût sans jamais donner dans le clinquant, dotée de tout le confort.||Une terrasse avec tente berbère vous permet d'apprécier la tombée du soleil et de passer autour d'un feu, une soirée "contemplative" ou musicale au son d'une guitare et des percussions locales.||Excellente cuisine traditionnelle dirigée de main de maître par Khadija, on vous conseille de demander de goûter la "pizza berbère".||Nous étions arrivés comme client pour 2 nuits, nous sommes partis après 5 nuits comme des amis !||Une adresse à ne pas manquer, un mix interculturel parfaitement réussi, nous pensons déjà à notre prochaine visite.||Toute nos amitiés à Marie, Jordi, Mobarek et la "famille", Merzouga et Takojt ont maintenant une ambassade dans le Sud Ouest...