Very underrated gem in my hometown kenitra, I liked it so much that I extended my stay in it . Three criterias that are important in the hotel : cleanliness , comfort and service . I first would like to thank all the reception team the morning shift : Fatima zahra , Simohammed , and the night shift : Majda , Soulaymane and Abdelaziz , whom made me feel at home with their excellent customer service and professionalism. I, secondly would like to thank the restaurant team : Mehdi , Ayman and Mohammed whom always were attending at my every need and I can be very demanding regardless they always very attentive to every and any details . I felt like I was in shangrila resort in Mauritius or the palazzo versace in Dubai both hotels I personnaly stayed at . Kenitra is a very small city where you don’t expect that kind of service however i was suprised and it was beyond my expectations . Lastly , I would like to thank the operations manager Mister Ayoub and the restaurant director Mister Mohammed for their warm welcome and final goodbye . Looking forward to come back and stay there again and it goes without saying I definetly would recommend...
Read moreI don't understand the great reviews. There is no hot water in the morning for showers (this is day 4 and I mentioned it to receptionist and it's not just my room), the rooms are tiny, and no in room amenities. There is no coffee maker or even a water boiler in the room. I inquired about in room coffee and they brought a coffeemaker... be careful that coffee is not complimentary when I requested more coffee I was informed the reception failed to tell me there is a cost for every coffee. I travel the world for business and there is always complimentary coffee and/or tea in the rooms. Housekeeping will shut off your Air Conditioner and open the curtains so the sun can heat your room all day and the weak AC will not cool the room before bedtime. I would not recommend this...
Read moreI stayed for two nights whilst on business. The Vitality Terminus is a smaller hotel located in the centre of Kenitra close to the train station and well located for shops and restaurants. Limited free parking (reserved for hotel guests) is available on the road immediately outside the hotel. Check in was quick and easy. My room was on the top floor, and was compact but clean, modern and well furnished. The room had a small balcony and a bathroom with a good shower. The bed was comfortable and gave a good night’s sleep. The Wi-Fi worked well.||I didn’t take the breakfast, but ate at the restaurant one evening, the service was good and the food well-presented if perhaps a little bland for Morocco. Overall, the hotel offers good quality accommodation in a city with...
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