I stayed here for two nights, 29 and 30 December in room 227, which was quite a long walk from the reception area.||||Hot water for the shower was available on the first night, but only lukewarm on the second night. There was also no shower bracket on the wall so you had to hold the shower head when showering. There were two single beds in the room and enough power points to be able to charge phones etc. The TV wasn't working and the hotel staff member asked if I wanted to change rooms. However, this was a two night stay on my KRAS 'Highlights of Morocco' tour and I had decided to unpack my suitcase this time. My answer to him was that I didn't want to change rooms.||||The remote location of this hotel made it difficult to reach the centre of town by foot although 'petit taxis' were available for a flat fare of MAD 5.00, something I took advantage of the following afternoon.||||I can't write anything good about the food because it was the same bland offerings to which I had become accustomed at the previous hotels on my tour. I was hoping this hotel would have been better because it was ranked as a 4*, but it certainly fell short of my expectations.||||One enjoyable aspect of my stay here was that on the Saturday nights both bars were very lively, one playing Arab music and the other Berber music. It was a good opportunity to experience the authentic hospitality of both groups and ditch the tour group members with whom I was travelling. I wasn't disappointed!||||WiFi was available in the lobby and intermittently available in the room.||||If I were visiting Ouarzazate again, I would stay at the Berber Palace Hotel, frequented by actors and actresses shooting films here. I would also fly to the town from either Paris, Casablanca or Marrakech to avoid the circuitous journey by road to Marrakech which I was to experience after leaving the Hotel Le Zat on the morning of...
Read moreMy recent hotel stay was an absolute nightmare, and I feel compelled to share my negative experience. From the moment I entered the room, it was evident that cleanliness was not a priority for the hotel. The floors were dirty, the bathroom was unkempt, and I even discovered hair on the bed sheets. It was an unpleasant sight that left me feeling disgusted and uncomfortable throughout my stay.
To make matters worse, the breakfast offered by the hotel was a complete disaster. The dining area was chaotic and disorganized, with unclean tables and chairs. The food itself was of subpar quality, lacking freshness and variety. The limited options available were poorly prepared and tasted stale. It was a disappointing.
Overall, my experience at this hotel was nothing short of a nightmare. The lack of cleanliness in the room and the dismal breakfast offerings left me with a lasting negative impression. I would strongly advise against staying at this hotel if you value cleanliness, quality, and a pleasant dining experience. Save yourself the disappointment and seek...
Read moreFirst off - this is not a three or four star hotel. It's a two star. So this review is from that perspective.||The grounds are quite nice - the pool and gardens are clean and well maintained. The service was fine, although the wifi wasn't working in our branch of the hotel and we had to ask several times for them to fix it.||The room itself was clean and fine, but the beds were very uncomfortable - the springs in the mattress had given out and the pillow was a single, long, round pillow that was too small for good head support - but there was nothing you could do given it was a single, extremely long pillow. The shower was a handheld faucet with no attachment to put it on at head-height.||I've stayed in many two star hotels and you expect them to be clean and basic, which this was, but the beds were...
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