We were there for a week. Highly recommend you rent a car and see the area (D&D car rental was great). The room was not the one I expected (on the second floor with a seating area balcony overlooking towards small pool and ocean which was listed on websites). We were given one on the ground floor overlooking garden and pool area and ocean beyond, In a way it was a blessing since we would have tired walking up stairs at the end of the day had we gotten the upstairs room. We rented in the 'adult section' of the resort not to be near crowds and possible noise at the big pool at night...our area had a small round infinity pool and was very quiet. Our room's outside seating area was in front of a garden with numerous |hummingbirds and other tropical birds wheezing by (very pretty). Now for the specifics: the hotel has an upstairs bar by the big central pool that is very nice and serves food. Downstairs is the restaurant al fresco facing the water. (the food at this hotel is average). IMO the better food is in the 'Bread' cafe in front of office, pretty good pizza and fairly good sandwiches and coffee and they also make breakfast. We opted to find other places to eat in the area. (Marfa's very near, Lanternu (Bisanto), and Daniel (Tora Cora) all nearby by car. This hotel is nicely located mid island on the western coast and near all the best beaches on the west side. We checked out most of the beaches on that western side, favorites and less crowded were Klein Knip and very nearby to hotel Daaibooi both beautiful smaller coves and not as crowded with super clear water, good snorkeling at Klein Knip. (get there early to grab a chair and umbrella. 5$US for each). Grotte Knip is also beautiful, bigger and more people. (Port St. Marie (pig beach saw two), crowded, Cas Abao crowded). The hotel has a man made beach, a strip of chairs and umbrellas I recommend you ck out other beaches. You can rent a snorkel mask and fins at the hotel dive shop. Our room was very clean no complaints and our bed very comfortable. Our tv didn't quite work but we didn't care, plus it had limited options). The staff in the office was very nice, friendly, and helpful as were other staff we encountered. This is not a 'luxury' hotel in the sense of luxury like a four seasons, ritz etc. But is very...
Read moreOne of the worst vacation experiences we’ve had globally! The resort’s title of “luxury” is very misleading. While the photos may appear to be beautiful and show a place of luxe & leisure, it is anything but. Our Villa, #227, had a leak in the roof which dripped water on the bed my father was sleeping in. Upon notifying the front office, (and during some heavy rains), they waited over 24hrs to send a maintenance individual to look. He did not repair and my dad had to put a bowl on the bed to catch the water dripping. ||If that wasn’t bad enough, 3 days into our 7 day stay, construction of a new villa commenced. This was not disclosed during the booking. We have a 15 month old with developing lungs and a son with asthma; the dust that was swirling around as the construction team was jackhammering into concrete was a huge health concern. Each day there was a film of it across the kitchen in our Villa. When the Operations Manager finally came to our Villa, after I called the front office repeatedly for 2 days, she looked into another villa for us. One the 3rd day of ensuring the construction next door, we moved out of the villa and into a new one. However, we had already lost 4 days of enjoyment & relaxation between the leaking roof & construction which, to me, is unacceptable for a resort that claims to be “luxury”. And a 10% refund (which is less than the cost of a 1 night stay) is laughable to offer a customer who’s family your establishment put in jeopardy of a health hazards. ||The “beach” is non-existent. It’s a narrow stretch of land that requires you to enter the ocean via ladders. Bring water shoes! It’s also miles from the villas depending on what Villa you’re in and not accessible for anyone that has difficulties walking far distances or down steep steps. ||I have never in my 44yrs of traveling the globe written a poor review, however, this place truly deserves one. Future travelers, steer clear of...
Read moreWe had a very different experience than expected. ||We chose this hotel for a romantic vacation for a couple in love and with peace and quiet. ||In fact, the hotel is super quiet, the entire staff is very polite and attentive. However, the room service left a lot to be desired and we were very upset. ||In addition to the wind, there are a lot of flies and mosquitoes and the hotel does not provide any type of insect repellent (if you have allergies, do not stay at this hotel), either for you to use on your skin or leave in the socket in your room. ||Besides that, you need to eat quickly, scare away the flies and be careful not to swallow while putting the food in your mouth. This lack of hygiene on the part of the Coral Estate Hotel is very uncomfortable. ||The cleaning also left something to be desired, as the maids would wipe the food with a damp cloth, without paying much attention to small dirt, they did not clean the bathroom mirror, and one day they did not change the trash can. ||Another big problem with the hotel is that the maid would come, take away the used towels and not replace them (because the hotel didn't have clean towels), or the towels would arrive late in the afternoon and when they were replaced, they didn't put face towels, it's absurd!||Hygiene is essential, being in a hotel that makes you feel at home and want to come back doesn't apply here.||You eat flies and there are no bath towels, if you want, you can use the pool towels, which may also be missing, you know!!!||We certainly won't return to this hotel, the negative points prevailed. Unfortunately, the hotel has a lot to improve!||We don't recommend this hotel - it deserves to...
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