Koraal Rooftop Terrace — Restaurant in Curaçao

I was really hoping I could give this place a better review, I really was. The place has gorgeous views and kind of a nice setup. However, they have a lot to work on as far as service, drinks, and menu options. We couldn't get a table at Karakter, so we went up to Koraal, when I approached the lady standing at the podium, she politely informed me that they don't have any tables, then a male staff came and completely dismissed the idea of us getting a table, he wasn't friendly at all, then the lady manager walks in, after speaking with her she said that they might have a table that's paying out so we could get this table, but she doesn't know how long we will habe to wait, she also said all other tables are double booked. We sat at the bar to have a drink waiting for our table to be ready, we never got greeted by any of the staff, there was only 3 bartenders but it seemed like they needed at least 5 since all 3 of them were trying to make all the drinks and avoided any eye contact or giving guest at the bar enough attention, on top of that the manager was not seen helping the bar and the bar top was not clean at all. At some point, one lady came and cleaned some parts of the bar, while we were still sitting there waiting for a miracle of getting a drink to happen, it was apparent that no such thing was going to occur anytime soon, bartenders were still making those drinks at their own pace and not worrying about anything else. Finally, one of the lady bartenders approached us, after I kept trying to politely get her attention without being pushy or inconsiderate, we ordered our drinks and few seconds later the table was ready, that was a waste of 18 minutes at the bar. We moved to the table, and drinks were delivered by the manager. After some slow minutes, we got the menu. Service was slowish at first, I would say, but the waitress was nice. She seemed like she was running around trying to keep up, she did good, we didn't feel rushed, and she checked on us several times. The drinks were nicely presented, tasted just okay, nothing impressive, I noticed that the drinks tend to be either too sweet or lacking flavor. Now the food, how can I say that in a nice way, "if you can't have a proper full kitchen in a space that's considered more of a bar / lounge / terrace, then the menu should consist of items that can be easily made from this kitchen", but don't serve me a Tuna steak and a nice ribeye with French fries without any possibility to get any other sides, even the vegetables that come with it were onions and bell peppers, very basic, precooked with no other alternatives. I can say the food was good, the quality is good with a decent presentation. 👌 I would definitely like to have different options to complement the menu items offered. The views are very relaxing, and of course, the sunset was gorgeous and calming. 2 of the tables that were "double reserved" were empty the entire time we were there, we spent over an hour, isn't that lost business? Turning people away when you can accommodate a 50 min dinner or give the table away if the reservation is late more than 15 min? Just a...

We were in Curacao for eight days and tried to go to this restaurant twice before we were actually able to get a table - which was on our last night on the island. We were planning a nice relaxing dinner together (three people) before packing and saying goodbye to this amazing island. So we made a reservation. When we arrived, our table was ready and we were excited to finally be eating here. Well, we sat - without menus - for 15 minutes before one of us just went and grabbed menus ourselves, since they were seating other patrons with menus immediately. After another 10 minutes, we finally flagged down a server to order drinks. The resort had given us a coupon for a complementary rum punch which one member of our party took advantage of. Two of us ordered burgers, one ordered a chicken salad. We had the carpaccio as an appetizer. The carpaccio had ice in the center, but was otherwise pretty good. The chicken salad was also prepared correctly. That’s where the pluses end though. My medium rare burger was cooked very well done. The other burger was ordered medium well with cheese bacon and no other toppings (meat, cheese and bread only). That one came out medium rare with all of the toppings - including a fried egg. We sent it back, and they scraped off all the stuff except the onions and some of the sauce - and brought it back out as if it were a new burger. It was inedible given it was not what he ordered. Upon checking out, they tried to charge us for the complementary rum punch, saying that we ordered one that wasn’t complementary. But we had shown the server our coupon and asked for what was on the coupon - we didn’t actually order the drink from the menu at all. In the end, we left and got a pizza at another spot. It was a complete disaster that we had looked so forward to. On the bright side, it made it easier to leave the island the...

Service was slow, food was so-so, drinks were good. My wife and I stay at the Coral Estate hotel for 10 days so it was natural to try out this restaurant. We had a reservation for 19.30 and sat down and had ordered our drinks from the Signature Cocktails list by 19.40. Our cocktails were delivered 35 minutes later, when we had already finished our starters. We had to talk to the manager ourselves to explain why we did not want to pay for the drinks and that they can either take them back and give us the wine and beer we’d like with our meal, or treat us. After telling us she had problems with sick staff she said she would treat us for the drinks. They were good (Island Vibez and Pandan spice).

Beyond the taste of the drinks (that came after 35 minutes) there was nothing exceeding expectations. Starter (Kabaron tostada) was OK - crunchy and the shrimp and Mango went well together. Main course was mediocre. My wife had the burger that had overwhelmingly much cumin spice in it. I had the pricy 250g Ribeye steak which was cooked beyond the medium rare I asked for. It came on a really bleak salad bed, with some unripe peppers and corn from a preserved tin. Fries were ok.

We did not get our wine and beer that we ordered with the main course until about 5-7 minutes after the meal was delivered. The manager came with the drinks herself. In total we had four different people attending our table during the evening including the manager, which might have added to the confusion, delays and generally poor service.

We would recommend couples at the hotel to have your drinks here, but not your dinners. There are better options a...