Sun Heaven Hotel Ikoyi — Hotel in Lagos Island

The hotel attendants are respectful and possess good manners but are sluggish in attending to the needs of their customers. For example it took the intervention of several calls for a towel which was not kept by the house keeper in my assigned room by omission to be fixed. It may surprise you to know that after repeated calls to the front desk that it took about 2hrs to attend to my need. It is no exaggeration. That was very poor undoubtedly. Secondly, the management will need to pay more attention to the interiors (the rooms). The floor in the rooms are uneven, when stepped on such areas they would cave in. They would also need to pay attention to lighting system in the bathrooms. I had to use my phone light to shave in front of the toilet mirror. May I advise here too that the technicians constantly check the air-condictioners each time there's a check out of the rooms to fix an fault for optimal performance. I had to be moved into 3 rooms for such reason. For example from room 206 to 114 and finally to 402 for a stay of 4nights. That was poor. Generally speaking, the hotel is located at strategic location. For reasons of value for money the areas faulted requires a quick attention. Do not see the above feedbacks are unnecessary complaints but feedbacks to push you for...

This place is located inside park view estate The hotel is conducive, the rooms are quite small, the ac of the room I stayed was permanently on a particular temperature,crazy. Power was going on and off and would stay for up to 5mins before it would be restored, quite pathetic. Check in was swift and smooth, staff were friendly and knew what they were doing. Complimentary breakfast was served and I have to really commend the hotel for such a sumptuous meal, Twas really tasty. I have a good experience, however if you want to stay here and you are mobile, they’ll have to either park inside or make do with the street as parking space is limited. It was a...

The services are nice. Polite people. The rooms are okay. There is a camera in the room to see the face of anyone on the door before you open. But The rest room tissue was too soft, inferior, i cldnt use it. Better tissues quality will do. I had issues with accessing the location in and out with the uber ride. The security made the driver take longer routes in and out becos we weren't residents and I was late for...