This property has a number of positives but also some negatives. Overall, it is not a true Marriott 5 star hotel. I would give it a 4 star rating.||Positives:|-- The hotel has a good location next to a large mall.|-- The staff is very friendly and tries hard.|-- The rooms are clean.|-- The hotel has all the basic facilities of a business hotel.||Negatives:|-- The breakfast had limited offerings. Yes, the selection was far more than a Marriott budget property (such as a USA Fairfield Inn). Yes, the breakfast included an omelet station (the lady chef at the station was outstanding!). However, the general selection was far less than many basic Marriott international properties. On a side note, the basic bread options each morning were incredibly dry which leads me to think the bread might have been frozen; the bread was certainly not fresh from either the kitchen or a nearby bakery.|-- The MClub was a disappointment. The room was small, poorly staffed, and the food options were almost non-existent. By the way, this is the situation of almost every Marriott branded hotel in Panama (with the notable exception being the JW Marriott Panama).|-- My room was freezing cold! I set the temperature at 74 but my clock thermometer indicated the room was actually at 65. The heat option must not work. When I switched the temperature control to heat there was no difference. Eventually, I just turned the system off which helped a little bit. (I checked with a friend who stayed at this property another time and this person had the same experience with the air conditioning system.)|-- The fitness center was ok with decent equipment that was a bit out of date. To give an example, the fitness center had 4 (older) working treadmills. But the center piece on the treadmills (where you place your cell phone to make a video call or watch a show) was either broken or completely gone on all 4 treadmills! ||Please do not misunderstand me. The property is decent; a solid Marriott 4 star. I might even stay here again. But the reason I wrote so much on the negatives is that the excellent review ratings on the property had me expecting more. I would have appreciated knowing what I just shared in order to curb my...
Read moreThis is a good mid range Marriott in Panama City, attached to the Albrook Mall,|less than 30 mins from airport and maybe 15 mins to Casco Veija and the Canal.|Rooms were good size and better than the pics on line. King bed was pretty comfortable, room on 8th floor but overlooked the regional airport. No mini bar, but ice machine on floor together with cold water and room service available. They also had a small convenience shop downstairs where you could buy soda and snacks and take back to the room. |Did not bother including breakfast in the booking. There is a small breakfast place attached to the hotel and the mall, Cafe Met, where they serve good breakfasts, pastries and coffee. Much cheaper than the restaurants in the hotel. I believe Cafe Met is actually part of the hotel.|We arrived late the first night and ate in the main restaurant in the hotel, Canal Bistro. it was OK. But we ate out all the other nights. There is also a nice bar down stairs. We did not use this, however.|Front desk was helpful as was the concierge with recommendations for restaurants and things to see. They have a tour desk in lobby, that offers competitive tours for the city, canal, museums, Casco Veija, marina and surrounding areas, plus transport to the airport. |Stayed here for 3 nights as stopover on way to Costa Rica. Nothing to do in the immediate area, other than the mall and regional airport, but much cheaper to stay here and to use cabs from hotel to get where we wanted to go, than stay close to the attractions. Good hotels in the tourist areas and business district are very expensive. |All in all, good place to stay if you don't mind being out of the main...
Read moreWe had an amazing stay at this hotel in Panama, and it truly exceeded our expectations! One of the best parts is its direct access to Albrook Mall — super convenient for shopping, dining, or just enjoying a stroll indoors without needing to venture far.||From the moment we arrived, the staff was absolutely fabulous, with a special shoutout to Diana, who went above and beyond throughout our visit. Her warmth, professionalism, and local knowledge made a huge difference. She even helped us celebrate a family member’s birthday with a beautiful cake and a heartfelt celebratory speech — a truly memorable touch that meant a lot to all of us.||Breakfast was a treat every morning. The buffet was well-stocked with a wide variety of options, including gluten-free selections, and there were chefs on hand to prepare custom egg dishes just the way we liked them. The wait staff was attentive and friendly, always checking in to ensure everything was perfect.||The members lounge was another highlight—always stocked with snacks, a wide selection of beverages, and a great coffee/cocoa machine that became our go-to throughout the day. It was the perfect place to relax and recharge.||Diana and other team members were incredibly helpful in recommending excellent local restaurants and explaining how to navigate the city and its top tourist attractions. The hotel’s location also made it easy to access many of Panama City’s must-see sites without much hassle.||We will definitely be back. This hotel is a fantastic home base for exploring Panama—comfortable, convenient, and staffed by genuinely caring professionals who make you feel like family.||Highly...
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