We booked the Superior Pool View for an overnight stay, overall experience was 4/5.
Unlike the other reviews, I'd say that it was decent for its promo price compared to other available hotels at that time. We did not encounter any inconvenience from check in to check out. But I noticed that staff were not that hospitable in terms of sharing some courteous greetings. I'm not used with hotel personnels that avoid eye contact, barely smile or nod when we passed by them. It's just a simple act that I consider as hospitality etiquette, hopefully it's a point they are willing to address. Moreover with their customer service, their response time in their Facebook Page upon reservation was quite slow. But once I got a hold of them via mobile, they were easy to converse and transact with. I was even upfront that I'm worried with the reviews I saw here but they assured me that changes were already made to address some concerns. Though, we came across a similar issue about the worn out towel (1 out of 2). It's still as white and clean but it's already shredded on the side. It would be better if they can replace it with new ones so they can communicate the quality of their brand. One thing that was unsettling for me as well was that there were no shower areas before dipping in the pool. Upon swimming, the pool was great but underneath, the water was already hazy. Though, I guess it's because our stay was on a random Wednesday of October and other guests were just there for business conference. Hence, generally, the experience was okay with some points for improvement.
I guess the selling point of this hotel is its prime location. It's just minutes away from the airport, 7eleven,...
Read moreThe hotel welcomes you with its immense golden lobby and friendly front desk staff. The catch? It is an art gallery hotel. The paintings displayed are made by local artists of Isabela - Isabela Artist Circle. These masterpieces are actually for sale. If you're an aesthete who loves and appreciates works of art and beautiful things, there's no doubt you might bring home one. ||The hotel room is equipped with a keycard. If you love a room with a man-size comfy bed and glass wall, Sophia hotel won't disappoint you. And yes, I am delighted with the bathroom setup. The space is wide enough for you to enjoy your shower. I personally love big and spacious bathrooms. It is a safe space where I can be myself and hold my concert (typically as a bathroom singerist). Don't worry about sockets. I found five universal sockets in my room strategically installed around the corners. That's a plus to Sophia Hotel, perfect for people who work and travel. ||The room is furbished with wide cabinets. Hopefully, they'll upgrade with a hang rack on it. A room provided with WiFi, a Flat Screen TV with Netflix and a Hair blower installed in the bathroom, and a pair of disposable slippers.||If you plan to book here, don't forget those Hawaiian tropical clothes in your closet. Believe me, your instagrammable weekend trip is worth it. The Sophia Hotel is definitely on my list. Whether you are in a group or love to go solo, the Sophia Hotel experience is a staycation you'll...
Read moreThe hotel welcomes you with its immense golden lobby and friendly front desk staff. The catch? It is an art gallery hotel. The paintings displayed are made by local artists of Isabela - Isabela Artist Circle. These masterpieces are actually for sale. If you're an aesthete who loves and appreciates works of art and beautiful things, there's no doubt you might bring home one. ||The hotel room is equipped with a keycard. If you love a room with a man-size comfy bed and glass wall, Sophia hotel won't disappoint you. And yes, I am delighted with the bathroom setup. The space is wide enough for you to enjoy your shower. I personally love big and spacious bathrooms. It is a safe space where I can be myself and hold my concert (typically as a bathroom singerist). Don't worry about sockets. I found five universal sockets in my room strategically installed around the corners. That's a plus to Sophia Hotel, perfect for people who work and travel. ||The room is furbished with wide cabinets. Hopefully, they'll upgrade with a hang rack on it. A room provided with WiFi, a Flat Screen TV with Netflix and a Hair blower installed in the bathroom, and a pair of disposable slippers.||If you plan to book here, don't forget those Hawaiian tropical clothes in your closet. Believe me, your instagrammable weekend trip is worth it. The Sophia Hotel is definitely on my list. Whether you are in a group or love to go solo, the Sophia Hotel experience is a staycation you'll...
Read more