We booked to this hotel for the main reason of my kids to swim. We paid reservation fee almost 2 weeks before our check in date. When we checked in, we were surprised that there are so many people using the pool. I was wondering why they seems to be surprised in seeing us using the pool. The next day, we were surprised once again 's because as early as 7am, there's another big group coming. At around 9:30am, one of the person from that big group approached me to tell me that they reserved the venue and was advised by the hotel that they will be use the pool privately. I was so shocked. I felt like a cold water was thrown to me. I was so humiliated. I then realized that is the reason why the group of people during our first day well as those people during our 2nd day were staring at us. I then proceeded to the front office to be enlighten and was so surprised with the answer of the operations manager, that according to her, if there's a reservation, we cannot use the pool. It doesn't matter if we are currently checked in from the hotel. I was so surprised. They felt sorry for not advising us and gave us free voucher. But the point is we were so humiliated. We felt like gatecrasher. And what they can only do is to ask for apology and gave us voucher. Another point is if we cannot use the pool, what can we do with their hotel. They don't even have cable for my kids to enjoy. We checked in from several known hotels such as Taal Vista but we didn't experienced such. This is the first hotel we encountered that though you are checked in, you might not be able to use the swimming pool if there's reservation. Worst thing, they...
Read moreWe booked to this hotel for the main reason of my kids to swim. We paid reservation fee almost 2 weeks before our check in date. When we checked in, we were surprised that there are so many people using the pool. I was wondering why they seems to be surprised in seeing us using the pool. The next day, we were surprised once again 's because as early as 7am, there's another big group coming. At around 9:30am, one of the person from that big group approached me to tell me that they reserved the venue and was advised by the hotel that they will be use the pool privately. I was so shocked. I felt like a cold water was thrown to me. I was so humiliated. I then realized that is the reason why the group of people during our first day well as those people during our 2nd day were staring at us. I then proceeded to the front office to be enlighten and was so surprised with the answer of the operations manager, that according to her, if there's a reservation, we cannot use the pool. It doesn't matter if we are currently checked in from the hotel. I was so surprised. They felt sorry for not advising us and gave us free voucher. But the point is we were so humiliated. We felt like gatecrasher. And what they can only do is to ask for apology and gave us voucher. Another point is if we cannot use the pool, what can we do with their hotel. They don't even have cable for my kids to enjoy. We checked in from several known hotels such as Taal Vista but we didn't experienced such. This is the first hotel we encountered that though you are checked in, you might not be able to use the swimming pool if there's reservation. Worst thing, they...
Read moreSilang isn't a tourist spot yet but it probably is slowly getting there. The town though is a short drive to Tagaytay and all the nice hotels + B&Bs are there so I was surprised when I discovered Phil Oasis Hotel & Resort. ||||I stayed here in for a weekend because I had work to do in Silang and needed to be up super early. The staff are friendly and they're very helpful although I don't think there are plenty of them.||||Rooms||» 8-10 people would comfortably fit in their standard room.||» There's no cable.||» There's no Wi-Fi inside the room.||» The slippers aren't the usual disposable hotel slippers.||||✓ Rooms are huge!||✓ Hair-Dryers||✓ Refrigerator||✓ Mattress is uber comfy!||✓ Hot & Cold Shower||✓ Toiletries ( Dental Kit, Shampoo, Conditioner, & Bath Gel )||||Food||Our room came with free breakfast ( Plated; Breaded Pork Chop + Brewed Coffee ) for two. What I liked though was that we had a nice view of the pool while having brekky.||||Overall, my stay was not bad. I slept well and there's a chance that I may have to be back, if...
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