The restaurant had limited parking, which is understandable for a small branch, but the disappointing experience began with the lack of assistance in seating—we had to find our own table, and though there was a vacant table for four, it was given to other customers despite the staff promising it to us. Ordering was delayed, as other customers were prioritized, and basic necessities like water, utensils, and paper had to be repeatedly requested, taking far longer than necessary. The food added to the dissatisfaction: the milkshake was half-filled and tasted like plain milk despite costing ₱149, the soup seemed like diluted spaghetti sauce, and the hot chocolate was served lukewarm in a visibly dirty glass after a long wait. Favoritism among the staff towards certain customers and an error in the bill further worsened the experience, leaving us thoroughly...
Read moreWe recently dined in and had an okay experience. We specifically requested that the pancake and waffle be served after we finished our main meal, but to our dismay, they were cooked and served first. One part of our order was not ready, and we were asked if we were willing to wait for it.
We’ve dined at this branch before and had a great experience, so we’re not sure what happened with the service this time. That said, the food was still delicious, and the atmosphere...
Read moreBeen a fan of pancake house since I was a kid. I must say the newly opened branch near our house is superb! Exceeded my expectations the food we ordered beef tapa and chicken, The beef was soft and full of flavor and the chicken was juicy and crispy. And their waiter Mr. Hill was excellent took our orders and was very knowledgeable about the menu. He was always on his feet and very attentive and the attention to details was excellent!...
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