Casa Noah — Hotel in Tagaytay

Beautiful Views and Clean Rooms, but Disappointing Service!

I recently stayed at this hotel and had mixed feelings about the experience. On the positive side, the view from our room was absolutely stunning — overlooking the Taal lake, it was truly a highlight of our stay. The room itself was well-maintained, and cleaned with care. Housekeeping did a great job, and the overall cleanliness of the hotel was impressive.

However, the service left a lot to be desired. When we arrived, we had several heavy bags with us, but none of the staff offered to help. After a long journey, this lack of basic hospitality was both disappointing and frustrating.

For a hotel of this standard, I expected better customer service. A warm welcome and a bit of help with luggage should be a given. If the staff had shown more attentiveness and willingness to assist, it could have made a big difference to our overall impression.

In summary: come for the view and the clean, comfortable rooms — but don’t expect much help...

Wanted to gatekeep this little gem but I just had to share our experience. Place is very accessible, its clean and staff are friendly. Offers free breakfast, has wifi (would have been better if the speed was fast since we usually do a workation) and parking slots are also available.

I honestly think the stairs would be a challenge for seniors and small children. But other than that all is well.

Would like to commend the male attendant who assisted us during check in and upon checking out today. Was very warm and polite. Staff like these is really an asset.

Tagaytay has always been our go to place to unwind and looks like we have a new fave accomodation. Had a great time and enjoyed the view too much that we already stayed here twice! Till next time...

The price you have to pay for one of the best views of Taal Volcano.

Don't get me wrong. The place is worth every single penny (or peso). Great and courteous staff and pet friendly accommodation. Great view of the lake and the volcano, either on the view deck or from your veranda.

But if you are with a senior or PWD, please do not get Rooms 5-7 as you need to go 2 flights of stairs down/up. Get the rooms before these numbers.

Also, if you will travel with an SUV or MPV, only 3 slots inside parking available. If you park outside, either nose in or nose out, it's almost on the edge of the main road. For all other...