Campanile — Hotel in Katowice

We arrived around 3am due to our flight landing late then driving here. Girl on the desk at first wasn't sure if we were booked to stay there, even after I presented the two email confirmations. Room was fine, comfortable and clean. Car parking was a joke, wasn't explained to me at the time I booked the accommodation that I'd be charged 30zł per day, on top what I'd already paid for the hotel. We stayed 4 days, so 120zł for parking. Not a fortune but unexpected. The bar and restaurant were expensive, for Polish prices anyway, we ate and drank elsewhere. I felt as if a lot of things weren't explained or mentioned properly. Never once received information about Wi-fi, and previously mentioned parking was puzzling. Had to work it out myself. Couple of grumpy staff members, the rest were pleasant. Location is excellent, shops, petrol station, McDonald's all nearby. Would I stay here again?...

I have to notice that we book this hotel from its website. It had a good offer and when we payed, its payment system didn´t offer the 3D secure, wich protects the credit card. ||It's not so far walking from train station and center of Katowice. Nearby has a McDonalds and little markets. We only stayed 1 night in a double room with bathroom, clean, comfortable, even with a kettle and coffee/tea options and a free bottle of water. Must improve staff attention, the lady that received us that night was rude, didn't spoke english but most important, didn't want to listen, wanted us to sign a paper in polish with hotel condition without asking, and abour the invoice rudely said "tomorrow!". The morning after another staff member attended our...

The reception staff was very helpful, allowing an early check-in, which I appreciated after a long flight. My room was spotless, quiet, and the air conditioning worked perfectly. The lobby was cozy with plenty of seating, and the location was convenient, with nearby restaurants, a park, and a shopping mall. They also provided a wake-up service for my early start. Despite being a bit out of the center, this three-star hotel exceeded my expectations. Great value for the price—I’d definitely stay here again. Highly...