Hotel Braga — Hotel in Braga

We had the unfortunate opportunity to stay at this hotel for 10 days during a World Cup Dance Competition with my daughter and team members. this “Hotel” is a renamed old comfort Inn which name is still on the unique plastic key holders for yes, a real metal key. You need the plastic part to insert in room to turn on lights. It’s not a card type plastic and They only give you one so you have to leave it at front desk. ||||I can look past the Old Comfort inn motel feeling but the front desk needs a serious customer service overhaul. I tried to reserve one of maybe two irons in the hotel, no one knows where they are. I tried to explain that my AC wasn’t working, they tried to tell me that’s just the way it is. It’s not an AC but an air recycler. This turns out to be BS and I schedule a maintenance guy for Monday because god forbid they work on a weekend. Finally got it working Monday. ||||If you speak English, there is a language barrier. I can understand the lost in translation cultural differences in using a translator app but you can not misunderstand body language. When you need help, the rolling of the eyes, grunting while shaking of the head, to name a few.||||I tried to check out and was greeted with What do you want? In a you’re bothering me tone. I smiled, paid my dry cleaning, gave the housekeeping €5 bill and thanked her for taking care of my room. I then leaned in to the front desk clerk Nuna and said I think the worlds you are looking for is “How can I help you today?”||||Uber is inexpensive and if you are planning to visit Braga, stay somewhere close to the town center or Arc de Nova. Everything is walking...

To be honest, this place is 'only' a full renovation away from being a three-star hotel. It surely was one when it was built in 1995 but is far from it at the moment. There was nothing wrong with the service nor anything exceptional but the rooms and the whole building feels worn and outdated. In the rooms we had for three nights, there was such a strong smell of chemical cleaning agents that I ended up smelling it on my clothes days after the stay. Everything in the room kind of worked but it was really borderline - for example in one of the other rooms the bathroom door locked out my colleague and had to be opened with metal wire by hotel staff, and shower baths leaked water onto the floor etc. I didn't have bathroom problems in my room. The location is theoretically very well accessible by trains and buses but the area itself is nearly unwalkable as it almost completely lacks pedestrian infrastructure. It is a short taxi ride away from the city centre. Breakfast was just breakfast and coffee was just coffee which I guess is enough for most people. Personally I would like more fresh vegetables as there was good fruit...

Normally I don't like believe some bad reviews, sadly this time they were right.|Coming in the room there was a moldy chlorine-like odor in the room. Guess it was coming from cleaning the bathroom as there was still some mold left on the tiles and roof.|The beds well I slept on the covers to make it bearable. As the matras was probably as old as the hotel it self. You could feel the springs poking all over you body.|The location is some what ok as it's close to the city center. But it's wedged in between a busy road and a railroad. Either way it's noisy.||Wouldn't recommend staying here even not even one night||Staff eems to work hard enough and is doing there best. It's the hotel that is just too outdated. Hope they will take care esp update the beds as...