Hotel D. Luís - Coimbra — Hotel in Coimbra

We stayed at this hotel with our tour group, and I honestly can’t remember a more unpleasant experience.||||The whole place feels like it hasn’t seen proper maintenance in decades. The halls and rooms reeked of mould, and the bathrooms gave off an odour that made me wonder if the drains were doubling as open sewers.||||Then came the restaurant — if you can call it that. Half the food was inedible, the other half bland. Only the soup and desserts were passable, but even that couldn’t distract from the disaster that was the service. Our group was forced to wait nearly two hours to get in while other groups were already well into their meals. No one bothered to explain that our food was set out separately, so when we approached the wrong buffet table, a waiter came storming over and began shouting at us like we were misbehaving schoolchildren.||||And this wasn’t a one-off moment. The same waiter spent the entire evening stomping around the room, tossing out snide remarks and generally behaving like a surly bison. What’s worse, his attitude seemed reserved only for our group — everyone else was treated normally.||||As if that wasn’t humiliating enough, we were rationed to one bottle of red and one bottle of white wine for a table of ten. When we tried to order more, we were flatly refused. Meanwhile, other groups were freely drinking and already tipsy by the time we finally sat down.||||Run-down rooms, foul smells, inedible food, and staff who mistake hostility for hospitality — this hotel manages to fail on every level. If you enjoy being insulted, underfed, and treated like a nuisance, this is the place for you. Otherwise, do yourself a favour and stay...

We stayed at this hotel with our tour group, and I honestly can’t remember a more unpleasant experience.

The whole place feels like it hasn’t seen proper maintenance in decades. The halls and rooms reeked of mould, and the bathrooms gave off an odour that made me wonder if the drains were doubling as open sewers.

Then came the restaurant — if you can call it that. Half the food was inedible, the other half bland. Only the soup and desserts were passable, but even that couldn’t distract from the disaster that was the service. Our group was forced to wait nearly two hours to get in while other groups were already well into their meals. No one bothered to explain that our food was set out separately, so when we approached the wrong buffet table, a waiter came storming over and began shouting at us like we were misbehaving schoolchildren.

And this wasn’t a one-off moment. The same waiter spent the entire evening stomping around the room, tossing out snide remarks and generally behaving like a surly bison. What’s worse, his attitude seemed reserved only for our group — everyone else was treated normally.

As if that wasn’t humiliating enough, we were rationed to one bottle of red and one bottle of white wine for a table of ten. When we tried to order more, we were flatly refused. Meanwhile, other groups were freely drinking and already tipsy by the time we finally sat down.

Run-down rooms, foul smells, inedible food, and staff who mistake hostility for hospitality — this hotel manages to fail on every level. If you enjoy being insulted, underfed, and treated like a nuisance, this is the place for you. Otherwise, do yourself a favour and stay...

Not trying to be critical and will just stick to the facts of my experience, which I cut short for the record. This is a very dated property in dire need of updates. The rooms are equipped to merely sleep and shower. There’s a bathtub but don’t think of taking one, my drain plug was missing. There’s no mini-fridge or microwave so don’t think of taking leftovers up from the restaurant. There’s no pool or fitness center so don’t stay if you plan to maintain your exercise routine. Lastly, bring your own bottled water because you can’t even buy any there. Not that you go to a hotel to watch TV, but if you wanted to their’s are the size of a computer monitor so bring some binoculars. Last but not least, I wanted to relax and have a beer on the bar patio and that was the last I saw of the staff. Had to go find someone to simply pay the tab, which could have been much larger cause I was there for two hours and left thirsty. Ended up ordering Uber Eats. Just the facts so just understand what you...