Prahova Plaza Hotel — Hotel in Ploiești

I would definetly not recommend this hotel. My 3 days spent here was an adventurous experience. Firstly, I found my room with only two towels, one small and a larger one. But it was even more dissapointing to find out that there was no hand soap at all, no shower gel, and ony 1 shampoo, quite not enough for a 5 star hotel. At the reception I was told to excuse the cleaning ladies, because nowdays they are very tired....I mean what??? The bathtub is useless, you cannot fill it with water because there is no water stopper...what a trick for reducing the water bill, huh!

Furthermore, the spa - including the sauna and the pool, was under renovation, but they didn't bother to post this on website, to communicate it at the reception.

The food is not worthy as well for a 5 star hotel.

And the most painfull thing was that by my mistake, I forgot my laptop charger in the room, and 10 hours after my check-out, I called to ask them to return it, but surprise, they were lying saying that nothing was there.

In conclusion - very poor services, moderate comfort, below average food, and the...

On first view of room when I come in it looks really good. Room is really big, big bed, nice tv, smart lights, nice bathroom, but... Heating is not working well in the rooms, I needed to change two rooms because of heating. In first room, when I told reception that my heating is not working, guy from maintence has come to fix heating and he took out filter from heating device which was so much dirty. They are not changing filters in device at all. When I got second room, heating was again problem and also a broken window which has not fitted very well and cold air from out side is comming in the room. Third room was okay finally. They are not tooking out garbage at all. I haven't got for my four nights new toilet paper. They are changing towels but that new towel are dirty!!! They have also problems with internet and getting off the electricity power in whole hotel so one morning I have eated a breakfast in the dark. Hotel haves 13 floors but they have just parking for almost 5 cars!!! If I need to come again to Ploieşti, I will not come...

The rooms are very big (executive king at least) and nicely furnished. But when you look closer there are details which do not fit to a four star hotel. You start noticing the age of the rooms and the hotel itself. The couches in the lobby have dirt marks and the leather has seen better days. ||My bathroom could have been cleaner, it seems the floor was not wet cleaned for some time. Also the fitness room would be quite good if not half of the machines were not working and all free weights gone. ||Also what is the sense of having an omelet Station at breakfast if there is no cook to make you an omelet? Also the bread selection is very small. ||The staff is friendly but not very attentive.||So for the price I think here are better options. But with a bit of attention to detail the hotel could be...