Al Madinah Harmony Hotel — Hotel in Medina Province

Recently Went For ^Umrah In October and Further Went On To The City Of Al Madinah. This Hotel Was Booked By A Pakistani Group From Manchester,UK (Oldham).

We Were Given Room 228 In This Hotel.

This Hotel Is Not A Five Star Hotel As They Have Falsely Advertised. -There Is No Room Service In This Hotel. There Is A Phone In The Room But It's For Decoration. It Is Located In The Indo Pak Bangladeshi Area. Away From All The Other Hotels. Its Location Is Not Anywhere Near The Prophets Mosque The Walk To The Mosque Is A Good 30 Minute Walk. The Reception Staff Are Not English Literate. So Please Learn Basic Arabic If You Wish To Converse Wit Them The Lifts Are Very Tight And Small The Whole Interior Of This Hotel Is Very Very Back Dated and They Have No Concept Of Maintenance Of Building Works In This Hotel. It Is Located Off The Big Main Road. So Traffic Related Noise Shall Be Your Room Service. The Carpet Rooms Are Not Clean The Mattresses On The Beds Are Old Worn Out and May Affect Your Physical Health. I Had To Swap The Mattress From The Third Bed That Was In The Room There Is No House Keeping In This Hotel. The Occasional Staff Member Comes Once In A Blue Moon To So Called Clean Your Room. If You Want To Make A Satisfactory Wudu (Cleaning Oneself) Then This Is Not The Hotel To Be In. The Bath Tub Was Broken. The Faucet Tap Was Broken . The Fridge In The Room Was Broken. The Window In The Room Was Broken So Outside Vehicles Could Heard And Coaches That Dropped Off New Tourists To The Hotel. Security Staff Would Sit Outside And Converse And Laugh In The Middle Of The Night Outside. Other Guests Banged There Hotel Doors In The Corridor When Leaving Or Entering There Rooms There Was a CCTV Camera Directly Outside My Hotel Room Which Invaded Our Privacy 15.They Started Doing Maintenance Works In The Room Near Our Room On The Same Floor. Ripping Out The Bathtub Etc. The Managers At This Hotel Are Not Helpful and You Need Basic Arabic To Converse With Them. The Breakfast In The Morning Was The Only Satisfactory Element Of This Hotel.

In Other Words If You Want To Have The Experience Of The Pure Essence and Serenity Of Al Madinah And Experience Worship and Taqwa In A Five Star Hotel. This Is Not The Hotel You Want To Book.

I Passed Comment To My Sister Via Whatsapp That The Five Star Hotel Was Better In Makkah and The Manager Cancelled By Breakfast For The Remainder Of My Stay and I Had To Go To His Office To Have It Reinstated.

Overall Our Experience At This Hotel Was Not Good Especially Since We Travelled For A Spiritual Worship Experience and Read Prayers For Extra Reward And Acceptance Of Prayer. Sadly These Are Muslim Owned Hotels But They Lack The True Sincerity In Providing Satisfactory Services To Even There Fellow Muslims.

I Wish To Emphasis This Is A One Star Hotel and Is Not A Five Star Hotel As...

My stay here was a terrible experience. There were no hotel staff, only Bengali workers who kept the hotel extremely dirty. Despite numerous complaints at the reception, nobody bothered to address the issue. Our rooms were cleaned only once every three days, despite multiple requests to get them cleaned.The hotel was disappointing as the rooms were dirty and the bathroom was leaky and stinky. It seemed like they were more concerned with filling the rooms to capacity than providing a clean and comfortable stay for their guests. I would not recommend anyone to stay there.The Bangali cleaning staff at the hotel had developed a habit of demanding tips from guests and only cleaning the rooms of those who complied. This behavior had turned into a form of begging as they had become reliant on the extra income. It was a disappointing and unprofessional attitude for staff members to have and left guests feeling uncomfortable and frustrated with the situation. Something needed to be done to address the issue and encourage a more positive work ethic amongst the team. I strongly advise against choosing this place as your accommodation, even if it comes at no cost. The quality of services and conditions here are so poor that it is not worth the inconvenience or discomfort. You're better off finding alternative options that offer better amenities and customer support. Trust me, staying here will only lead to...

Aircondition in rooms is very noisy and agressive so most of the time we turned it off, but then you live in a very hot room. Annoying. The mechanism of opening the doors of the hotel rooms is als a very loudly one, and the door itself also. So you listen the whole night at the closing of everybodies doors. A lot of details in the room are missing. Like where do i hang my towel? Or my jacket or so, besides in the closet? No tea or coffee in the room. There were no towels when we first came. Bad pillow and you get only one. The hotel is very sad to look at, very dark inside as many lights arent working. From the outside the hotel looks as if it doesnt work. The rooms could be cleaner, as the carpet looks a hundred years old and not vacuuumed. Very small table so you dont even have where to put your stuff, now they just stay on the ground. Small window and just in overall an old ugly room. First impression with the reception was also a very bad one. Long check in and a strange vibe from the staff. On the other hand, breakfast was good. Location is good, i just couldnt hear the adhaan in my room unfortunately so for that i wouldnt choose this...