Absolutely laid back staff who dont hav any sense of urgency especially the ones at reception. Requests are ignored inspite of telling them about the duration of stay which clearly demonstrated how careless they cater towards the needs of their customers. Inspite of being patient for over 2 days i was asked to wait for my request. On day 3 i was told to go to my room and they will call me in 10 minutes. I waited for over 10 mins after a very long day and went down again at reception where i was asked to wait. After waiting there for approximately 15 minutes i was ignored. Eventually i rest my case and came back to my room. Horrible experience!! Will certainly...
Read moreI had the most amazing stay here at this beautiful hotel recently ..The reception staff were very professional and extremely helpful...The staff at the hotel's restaurant absolutely friendly and provided beautiful dining experiences with most delicious foods and drinks for breakfast,lunch and dinner...The room was very comfortable ,smart and clean and the housekeeping did an amazing job..I would highly recommend this hotel to anyone coming to Tabuk City.The hotel is in a ideal location with plenty of shopping opportunities nearby..centrallylocated..really lovely..The price is affordable...Thanks to all the wonderful staff for my beautiful stay at the...
Read moreTo br fair I am used to stay at 4 and 5 stars hotels. My judgement here could be questioned. Anyhow, here is my view: Cleanliness is below average. They do clean the room but the carpets look dirty I booked through booking and it turned out my room is not available. I waited for an hour to have my room ready. The cafe shop downstairs tried to overcharge me, when I asked for a receipt.. he couldn't justified his price and ended up not paying the exaggerated cost. The staff in general are really helpful and friendly. 5...
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