YOTEL Singapore Orchard Road — Hotel in Singapore

The best hotel experience I've ever had This is my first time at Yotel and I definitely will come back

Surprises me to see there's a lot of people here giving negative reviews about the check-in system when I personally love it. The self check-in system was very efficient, I just need to scan my passport and they show my booking, then I place my key card and voila in 3 minutes checked-in, I don't like to wait in a long queue so this was very helpful I check-in just before 3 PM so it was crowded but thankfully I didn't have to wait at all, the staff were also great and help each guest with the monitor. The system is also very great for introverts like myself who don't like to interact with too many people as it gets overwhelming Honestly for the location (Orchard and near bus stop) and the facilities, the price for the room is a great value. I've come to Singapore every 2 months for medical checkup and always look for hotels in Paragon Medical area, since this hotel has a bus stop (Royal Thai Embassy) it's very convenient to go anywhere The service was 100000/10 ,right from where I check in to check out I have received great service from everyone (receptionist, mission control, the housekeepers who are just passing, they are all friendly), but the cherry on top was when I lost my phone. I just checked out and rode the bus to Paragon when I realize I lost it, I was affraid I got pickpocketed at the bus and I called the hotel and ask to check my room. The person who answered was a young female, professional 👏 I was panicking but her way of response calmed me, she suggests to check find my iphone and wait for their call as soon as they found it. And 20 minutes later they did. I didn't hear the call so I didn't answer. The manager (Mr. Kelvin) even wrote an email asking if I'm still in Singapore since I missed the call. Overall the staff has great crisis-handling skills 👌 When I retrieve it they also had to check if I'm the real owner of the phone so kudos to them for ensuring security and safety The self check-out system makes it easy to check-out quickly (I checked out 10.58) and there's a queue, I didn't want to get charged for late checkout so I used the machine and it only took like a minute The room itself was very nice, I book the queen size bedroom for two people, I see a lot of comments saying it was too small and can't open their luggage, but for my case it was okay, we brought 2 cabin size luggage and we can leave it open. I love how modern the room is, you can adjust the position of the bed, lots of light options, and the full view of the street. It was small yes but ergonomically designed 👍 There's an ironing board, kettle, hairdryer, Just wish there was a refrigerator The access was rather confusing in google maps but thankfully the street sign help us. There's a mini elevator from the street level to the reception which helped us carry our luggage.

I highly recommend going to this hotel if you're looking for a...

🤩YOTEL Singapore Orchard Road: Perfect for CouplesYOTEL Singapore Orchard Road offers a modern, tech-forward stay in Singapore's prime shopping district. This innovative hotel balances compact spaces with smart design, making it ideal for couples seeking convenience and style.Location📍Perfectly situated on Orchard Road, the hotel is just a 10-minute walk from Orchard MRT station, connecting you to Singapore's extensive transit system. You'll find yourself surrounded by world-class shopping malls including ION Orchard, Takashimaya, and Paragon. Major attractions like the Singapore Botanic Gardens are within walking distance, while other city highlights are easily accessible via MRT. Changi Airport is approximately 25-30 minutes away by taxi.Rooms🛏️The cleverly designed "cabins" maximize functionality in limited space. The Premium Queen rooms feature adjustable SmartBeds that transform at the touch of a button, creating extra living space when not sleeping. Each room includes rainfall showers, smart TVs with device connectivity, and innovative storage solutions. Floor-to-ceiling windows offer stunning city views, enhancing the cozy yet modern atmosphere. While compact, the thoughtful layout ensures comfort for couples, though storage might be tight for those with multiple large suitcases.Facilities🤖🦾🦿Technology enhances every aspect of your stay, from self-service check-in kiosks to the charming purple robots that deliver room amenities. The tenth-floor outdoor pool provides a refreshing escape from Singapore's heat, while the adjacent Komyuniti restaurant and bar serves diverse international cuisine and creative cocktails in a stylish setting.Service 🤙Despite its tech-forward approach, YOTEL maintains excellent personal service with staff readily available to assist with any needs. The property is consistently clean, and the hotel offers eco-conscious options like vouchers for guests who skip daily housekeeping.Conclusion✨✨✨YOTEL Singapore Orchard Road delivers exceptional value for couples who prioritize location and innovation over room size. The smart design, technological touches, and prime position in Singapore's retail heart create a memorable stay experience that perfectly balances efficiency with comfort.The perfect blend of style and convenience! Our smartly designed cabin maximized space brilliantly, with the adjustable bed being a standout feature. Loved the rainfall shower and city views. The location couldn't be better for shopping and dining, with easy MRT access. The pool area provided a welcome retreat after busy sightseeing days. Highly recommend for couples who value location and modern amenities...

I stayed here for four nights and while not unhappy, I don't feel like the hotel warrants the price.

The location is excellent. It's super easy to use public transport, as there are numerous bus stations and the MRT close by. Getting to and from the airport was also very easy, as a bus connects directly from the airport to the Royal Thai Embassy station next to the hotel.

The room was small and clean. I stayed here by myself, if you're traveling with someone, I hope you like each other because the bed is rather small (and a little overcrowded with pillows, but those can obviously be removed). The bathroom was also clean and had an excellent view (I was on one of the higher floors - definitely recommend if you like city views). If you don't want people looking at you while in the shower or on the toilet, there is a privacy screen to pull down.

So why only three stars? The room was always rather cold and damp. I tried working the AC (to turn it off) but wasn't able to. Maybe this is a me-problem, but I've never had issues working the AC in other hotels. The dampness of the room was very noticeable and there was even a distinct damp smell (not horrible though) to it. Towels and clothes (from sweating) didn't really dry well and sleeping in this atmosphere was rather uncomfortable. The sink is outside the rest of the bathroom, right next to the bed and super small. It was impossible not to drip on the floor when brushing my teeth or washing my face.

The breakfast buffet (included in my room price) was okay. This is a very biased opinion and may not relate to you if you eat everything. As a vegan, it was rather difficult to find suitable foods, as nothing was labeled. (This may also be relevant for people with food allergies). If you ask for it, they do have soy milk (I recommend having a good look at the carton though, as they also tried to give me melon-flavored cow milk). The buffet changed a bit every day, there was sometimes rice, sometimes noodles (they looked egg-y though) and on the last morning, they had labeled vegan mock meat - however, with butter. So my appeal is PLEASE PLEASE label the food with ingredients. It's very important for people with allergies or other dietary requirements.

Overall, my stay wasn't too bad, however the dampness of the room was really uncomfortable and I feel like the price is a bit too high for...