Hotel Galileo — Hotel in Žilina

Pricey for the service and, in May 2013, a generally unwelcome atmosphere. Staff apathetic, bordering unfriendliness – either not knowing, pretending not to know, or unwilling to speak English. And sometimes plain ignorant – they would stare at my US passport, wondering why there was no Slovak visa on it (because there was no need for one - duuhh!). I trust that people in the capital city of Bratislava are not just friendlier but also more attuned to anything (going on in the world) than their fellow countrymen in Slovakia’s 4th largest city. Stayed 2 nights in a single that looked unreasonably small, with a bathroom shower good to fit a 10-year old kid. Same issue with the hotel elevator, whose space holds no more than 1 person + 1 ½ pieces of luggage. But the real beef I had with this place was the raucous bunch of drunkards congregated in the back of the building (towards which my room faced) and who had a hell of a time well into the early hours of the morning, making me feel miserable for 2 nights in a row. Watch also for the noise coming from the hotel conference room, where the business suits who rent it would chit-chat loudly -- you'd better book a room away from that...

i was really disapointed after arriving in the room, cause i asked a room view in the back ( the hotel is in front of a traffic main road) and i received the apartment view in front||i change room and it was a old dirty style.no comfort; the wc ( where you sit) was dirty with rest of drop of urine..it was not clean...beurk|| and on top of all the wifi was not working: theu said that too much people in room was using...i didn't believe.it was 5pm and 5 cars on the parking in the back||i try to use it in front of the reception and impossible; i left the hotel for another one||be careful, this hotel shows on his web site , pictures of the apartment..but its Noisy; no black curtain and slim carpet on floor.and full of pictures of the reception and conference room||avoid it...its not correct...

Coming from USA, I phoned one week in advance to confirm the two-week stay that I had booked months before. Instead, I was told that my reservation was only for three nights! It took days to correct this error. Tonight as we were going to the restaurant for dinner, we were told it was closed all night for a private party of nearly one hundred people. As I write this review, it is 2:30 in the morning, and there is loud club music with thumping bass directly below our room--making it impossible to sleep. When I ask the manager when she intends to stop the party, she simply indicates that this is a private party, and it will go on through the night. Hotels do this sort of thing, she says. ...