Hotel Haliaetum — Hotel in Upravna enota Izola / Unità amministrativa Isola

Complete disappointment – do not recommend! We were misled and charged unexpected extra fees that were never mentioned before arrival. Once we got there, we were told we had to pay €25 per night for a 2-kilogram dog – which adds up to a significant amount for a week-long stay. In fact, the total charge for the dog alone amounted to one third of the total cost for two people. And what did we get in return? A dirty pillow covered in fur from another dog – completely unhygienic and unacceptable. To make things worse, despite paying such a huge amount for the dog, every single morning we had to explain to a different restaurant staff member that we were allowed to bring our dog to breakfast. The staff kept trying to prevent us from entering with our pet, even though the hotel rules — printed in the room leaflet — clearly state that dogs are allowed during breakfast with their owners. It’s ridiculous that the staff don’t even know the rules of the hotel they work in. The room itself was far from clean. The carpet was filthy, and the walls were stained and smudged, making the whole place feel neglected. This is absolutely not the standard promised in the description. But the biggest lie concerns the location and the so-called private beach. In reality, you have to walk a considerable distance under the scorching sun just to reach any beach at all. And to make matters worse – dogs are not allowed on the beach! It’s absurd: they charge a high pet fee, then prohibit you from taking your dog to the beach. To top it all off, both the receptionist and the manager were rude and completely unhelpful. They made no effort to explain or resolve anything, showing a total lack of professionalism and respect. We feel completely deceived. If you value honesty and basic standards – avoid this place at all costs. I will also be sharing this experience on Google and social media to make sure...

The Hotelroom was quite nice, renovated and at the first look clean with a good view on the park area of the Hotelcomplex.||+ A good location to go to the beach or to the city centre of Isola. ||- Cleaning of the Hotel room very poor. Only changed tovels every day and nothing else. ||- Breakfast the whole week the same, sausages and cheese were not not cold, quite wet, the same problem with the yogurt. Some bread was not fresh, probably more than one day old already in the morning. Bad coffee. At first no honey in the offer. ||- Dinner offer was small and some dishes were over cooked or burned and they were swimming in water (potatoes or vegetables from barbecue). Probably cooked some time in front and then only heated.||- The Hotel Beach San Simon is not maintanted as would it be properly. A lot of grass on the beach, the toilettes were stinky. ||||For a 4 Star rated Hotel a poor offer. The reason to visit Isola was this Hotel, 4 Star rating, breakfast and dinner included because my girlfriend is pregnant and in the last month but we were very diasspointed and that was our last visit...

The hotel is quite close to the beach but although a part of the beach belongs to the hotel, you need to pay for a sunscreen and deck chairs. You also need to pay for the water slides. Unfortunately the beach is very crowded in high season. A plus is that the water is not very steep at the beach which is good when you are travelling wird kids.

The rooms have recently been modernized and are nicely decorated. The hotel has family rooms but once there are 4 beds in the room you can hardly move. It would be great if there was more space in the bathrooms.

Unfortunately the restaurant is not worth a 4 star hotel. They serve the worst coffee I have ever had. It taste like really cheap instant coffee. The selection of food offered for breakfast is good but the quality could be improved. This is probably due to the fact that the hotel belongs to a group of hotels which have mainly only 3 stars. All these hotels share the same restaurant. I had the impression that therefore the breakfast is only...