We stayed for 3 weeks following surgery at LLM, and thanks to Rina, Amanda, Heidi and all the staff for looking after us so well! For me the proximity to the MediClinic was a major reason for staying here.||It's 20 minutes from the Waterfront, same to Canal Walk, and about 10 minutes from Tyger Valley, so visits to the usual places are a short drive away.||This is my second extended stay at the Guesthouse.||Every assistance was offered and I am so grateful for their support. It is like staying with good friends.||The room and beds are extremely comfortable.||The room rate is really very affordable. ||The power cuts in Cape Town were very annoying and are up to 8.5 hours a day. The Guesthouse provides back-up power for lighting though the aircon, TV and sockets in the room are off during these times. The problem is the power, not the Guesthouse of course.||WiFi is a bit patchy.||We organised a few visits to Durbanville Wine farm, plus Aquila Game Reserve + others, and hotel pick-up at the Guesthouse using Viator was...
Read moreWhat sets Broadway guest house apart from the rest for me is how the staff compete against one another to see who gives the best service. That's awesome for us as guests because we constantly getting better and better service, I can not fault anything at the guest house. I am a long staying guest at these guest houses, They really offer great value for money. The owners will go to the most extreme measures to ensure their guests are happy at all times, They take pride in their work and their business. They are always around to assist with almost anything you might need. I would honestly recommend Broadway Guest house. Staff ARE BRILLIANT!!! very friendly , and very professional. Rooms are kept tidy at all times I would know ! I see this...
Read moreWhat a horrible experience! Could not sleep because of loud noise and talking until 23:30. Got up at 05:00 for hospital. We were so tired. Manager did not seem phased. Breakfast was terrible. Ended up not eating. Swore at by guests because I was labeled as the lady that complained. Privacy clearly not important here or respected. Room was also not clean. This place will not see us again. Bottom line, in the service industry you treat all your guests with the same kind of respect you would want to be treated with. The next day the toilet broke. Manager just said he can arrange for us to go somewhere else. No service recovery what so ever. Which means no responsibility taken. Even more shocking! This was a R1600 for two days,...
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