We had an absolute wonderful stay at Karoo Country Inn hotel. I was hesitant to book here due to the past reviews, but trust me when I say some are overdramatic.
We stayed in the Suite and it was spotless when we arrived and smelled so nice! The room is very large and it has a lovely living room and large bathroom and access to a very private spot on the balcony.
Positives:
• Clean, large, dustless room (we checked the headboards, no dust whatsoever) • Staff made sure we came home to a clean room, fresh towels and restocked coffee cabinet everyday. • Bed was very comfortable and linens were spotless, crisp white and high quality. • Staff is very friendly and made us feel very welcome. • Safe parking inside.
Negatives:
• The restaurant is overly expensive for a small town such as Middelburg. • The shower was unusable due its poor water pressure so could only take baths. • We didn't have hot water for one night but the rest of the nights were completely fine. • No telephone in the room so no room service available. • Some maintenance required. Few of the lamps didn't have bulbs and the mirror had water stains on it, no hot/cold indicators on the taps. Small things like that. • No generators, but there was a loadshedding light in the room which helped alot.
The hotel is meant to be old school and it only has old furniture in it, but it's beautiful and nostalgic that way. It's not fair to expect something that is 172 years old to be modern. Overall we had a lovely experience and will book again...
Read moreIn as small a town as Middelburg, I'm not sure whether I had a choice of hotels, but I chose the wrong one. From the reception person who seemed to resent having to interrupt her private conversation to check me in to the lack of a porter to carry my bag up the stairs (no lift) and the pitch black passage I had to negotiate in the daytime to get to my room, I found this hotel charmless in the extreme. It's obvious that there's been no upgrading for years and the bossy typed signs ordering the guests not to tamper with the air conditioning remote control, not to make any adjustments to the TV channels and that NO visitors are allowed in rooms after 21H00 just served to lower the already dreary tone of the hotel. While I wasn't expecting upmarket offerings in this little town, I was disappointed with the lack of service and the awful furnishings. The cleanliness of the room and en suite bathroom was acceptable and the meal I ate for supper in the adjoining restaurant was adequate. The service here was very warm and friendly. The breakfast was poorly presented, the choice minimal and the quality not fabulous. Be warned: there is no Wifi available...
Read moreUpon arrival we obviously were aware of the inn being an old building, we were so pleasantly surprised.
The parking is a bit short for a bakkie especially when someone parks straight in the drive way it makes reversing to leave difficult. Safety of the car is fine but anyone can walk into reception and find their way through the building as far as we could tell. So lugging all your luggage to the rooms just for ease of mind was a bit inconvenient.
Our first rooms had no shower and the receptionist was just amazing when we went to ask if there was any way we could have at least one room with a shower. We where swiftly moved and the new rooms where very comfortable for a one night stay. We were very lucky as the new rooms were perfect.
The lady at reception was friendly and efficient. From check in, the in between and check out was quick and helpful.
We had supper in the restaurant and WOW was the food amazing. Highly recommend the Springbok, it made a long trip worth it.
All in all it was lovely!
For those interested, we definitely suggest rooms that are in the same corridor as rooms 17 & 18, as they are quieter and with...
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