Im not sure how this gets a 4 star from the SA tourism board - either it is very old or paid for. ||||The front desk asked me to pay - having paid through expedia already. I paid for their most expensive room as I had to share the bed with a friend and we wanted a king. They put us in a small room. Fortunately I had the wearwithall to ask straight away. ||||I paid £155 (R2750) for the room. As much as I pay for a great room at the Radisson Blu in Johannesburg. In this room there is no fridge, only one sachet of coffee and no milk, only creamer. There is no shampoo - when I asked they said the body was on the wall is for both. Any ladies out there will know you simply cannot use body wash for your hair. No conditioner. Now I know in cheaper hotels I wouldnt find these necessarily but given the remoteness of this town and the supposedly upmarket nature of this hotel I would expect a little more for my huge amount of money. ||||The carpets are carpet tile and seen better days, not awful but not 5 star worthy. The decorating leaves alot to be desired with very outdated cupboards and hugely damged skirting and walls with terrible bodge jobs to fix it. ||||I will say, at least the bedding is white and clean though the pillows are not very good, rather insipid items. ||||I am very glad we are only here for one night. ||||I hope the owner reads this and decided to redress some of the issues. The parking is great, I was hopeful, but reception area is not welcoming, in fact it feels like its in a cupboard. ||||One plus, the...
Read moreThis is the worst B&B I’ve ever stayed in. False marketing! Firstly, the rooms stank because of the mat, the chair in my room was dirty, my sheets were not changed after the previous guest, yhoo please don’t get me started in the food! Yhoo food was terrible! They served us meals without even asking if we eat what they served, they gave us soft drinks without asking what we prefer! Simple ribs were hard as coal! The air conditioning system that makes a noise when you switch on the bathroom switch is the worst! They don’t cater for the patrons who do not take acid, there is no variety in meals, there is no...
Read moreHands down this hotel is the best in Queenstown. The manager was super friendly and the chef was absolutely amazing. My kids had such an awesome time. The staff was so friendly , very professional and the rooms were spotless . You all went out of your way to make our visit as comfortable as possible. Thank you so much for showing my family so much kindness. You’re all highly appreciated by me and my family. With lots of...
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