Hermanus Manor — Hotel in Overstrand Local Municipality

Not sure what to make of this but when we checked we were told to keep our masks on when leaving the room and we were not allowed to access the kitchen because they couldn't keep track of who used the facilities. When we were checking out the next day we noticed another guest bedroom was opened so as we went down the stairs there was a man using the kitchen in his boxers with no mask. Makes me wonder are the rules subjective? Is it racial? Either way not the best way to leave. Another issue is when hermanus manor is advertised it is advertised as a hotel and the pictures are also displayed that way which makes it false advertising and the only reason we booked there and not somewhere closer to the beach...

Very sad to have to give only 2 stars. We arrived between 4 and 5pm. Had coffee and went for dinner. Asked for 2 more sachets of coffee for the next morning, still waiting for a reply. Wanted to have breakfast at 7am. Was too early for them which I understand, they offered breakfast packs. We said we are not fussy. We received a shop sandwich with its R20 price tag on. A small yoghurt without a spoon. A mini juice and banana and orange. For R85. Did not expect much, but that is sadly just disrespectful. Wanted to send owner a message directly before posting a review, but as I said still waiting for a response from last night...

We had a wonderful stay, all our needs were seen to. The staff are friendly, courteous and professional. Rosie and Gift are absolutely treasures, thank you for the most wonderful breakfast you cooked for us every day with so much care and love. We met Jessica when we checked in, what an amazing welcome we received, we were welcomed as if we were old friends coming home after a long time. Thank you to each and every one, from owner to staff for making every effort to make our stay wonderful and memorable. Thank you for the table and chairs on the patio, I loved enjoying my coffee there every morning. We...