Herb Garden Guest House Colesberg — Hotel in Umsobomvu Local Municipality

I BOOKED A WEEK IN ADVANCE FOR PEOPLE THAT RELOCATED FROM PRETORIA TO CAPE TOWN, CONFIRMED THE BOOKINGS CONSTANTLY, BUT WHEN THEY ARRIVED THERE BEFORE 9:30 THEY GAVE THEIR ROOM TO SOMEONE ELSE! HOW PROFESSIONAL IS THAT??? THOSE PEOPLE HAD TO LOOK FOR OVER NIGHT STAY AT THAT TIME OF NIGHT. THEIR EXCUSE WAS THAT THEY TRIED TO PHONE BUT NO ANSWER. NOW MY QUESTION TO THEM IS, DO THEY KNOW FIRST OF ALL RECEPTION IS BAD, SECOND I TOLD THEM I WOULD LET THEM KNOW IF THEY WILL BE LATE, THIRDLY HOW CAN YOU JUST GIVE A ROOM TO SOMEONE ELSE THAT WALKS IN AND LEAVE THE PEOPLE THAT BOOKED A WEEK IN ADVANCE IN THE DARK??!! SOOO UNPROFESSIONAL AND I WOULD NOT RECOMMEND THEM AGAIN TO NO BODY. ALTHOUGH THEIR PLACE WAS SO WELCOMING ALL OF THAT WENT OUT THE DOOR WHEN THEY DECIDE TO GIVE A ROOM AWAY FOR A WALK IN WITHOUT A BOOKING...

Best pet friendly stop over ever. Wonderful warm atmosphere. Great big room with separate bathroom and kitchen. Everything one needs to kick back and relax after a long drive. Rooms are clean and nicely decorated. And price is very reasonable.

The gardens are beautiful and secure for your pets to roam around an sniff without worrying.

The staff are the best, as well as the owner - Salt of the earth people. Nothing is too much for them. I would go up there just for a weekend if it wasn't so far. An oasis.

I highly recommend Herb Garden Guest House, Colesberg as a stop over on route to or from Durban/Johannesburg...

We made a booking for a group of co-workers on our way back from Cape Town. Upon our arrival the gentleman that received us was confused as to what our arrangements were. While my boss and the lady that made our arrangements were trying to sort the mess out, I entered the office just to listen to the conversation. The next moment the gentleman said: "This has nothing to do with you, find yourself a bed!". As I did nothing to spark this outburst I, left the premises and found other accommodation at the Colesberg Lodge where I was treated with respect.

I strongly recommend that you DO...