Berggasthaus Ebenalp — Hotel in Schwende-Rüte

First and last time there!! We decided to do a three day hike in Alpstein. We booked then two Berggasthaus and the second one was Ebenalp. I know there is a difference between Berggasthaus and Hütte, but as we had our little dog with us we had to stay in a Berggasthaus as in the Hütte it is difficult to have the possibility to keep the dog with you during sleeping. We were so tired about the entire day, having hike 800 m high and 1'600 m down i total..and we just want to have relax in a warm place. But unfortunately Berggasthaus Ebenalp seems to be more a Kindergarten than a place to rest, eat and relax. There were a lot of children shouting loud all the time. And during the night a group of people sing loud till 3 am. Moreover when in the morning I've told this to the young woman at the desk, she said only "sorry" but she made me pay full price. I was very upset! We could not sleep from 2 am to 5am and we had a lot to hike+3 hours driving to return back home. This is the first and last time we stay there!! Exiting the door I've really said "A MAI PIÙ!!" Location is perfect but rudeness of people is...

I lost my keys while hiking in the mountain, and thanks to the kindness of a stranger and the incredible staff at the restaurant and the cable car station, they were safely returned to me by post! Within the same week I received the keys, I am totally grateful for the anonymous person who brought the keys to the restaurant, the Berghaus who took care of them and the cable car team who sent them back to me. This place is not only amazing in terms of scenery and food but specially people. I am truly thankful to everyone involved in this joined effort to have my keys back with me. It is was pleasure to have visited you and for sure I'll come back, I am so much looking forward to...

Wow. What a mistake to sleepover at this place. Basically the location is amazing. Your vantage point lets you overlook the vast hills of the Appenzellerland and the exposed and rugged mountains of the Alpstein. The rooms are basic but well-kept. The big downside is the staff. We never felt welcomed at this place which is familly run sincr many years. After waiting for some time we were able to checkin, only Information given upon our request. The breakfast is included but really tiny. If you want to stay in this area look for other options. We havent eaten at this place other than...