The staff are SUPER nice and friendly. My family and i felt very welcomed here. They allowed us to store our luggage before check-in and gave tips on where to go.The room (we booked for 3 of us) was decent and had amenities like disposable toothbrush toothpaste, comb, soaps, shampoo and shaver. There was a hairdryer that was really weak 😂 but enough hangers for us to put up our clothes and a tv with a couple of channels. We stayed on level 7 (accessible by lift) which was quiet, didn't hear the road outside at all, other tourists were also quiet and people were respectful.Breakfast was included in our stay, a relatively decent meal, there were toasts with different spreads, chinese noodles, veggies, meat, plain buns and porridge. Coffee, orange juice and chrysanthemum tea. Fruits were watermelon and oranges.Highlight of our stay was a 7.4magnitude earthquake while we were having breakfast. The whole place was shaking and staff were alert and quick to guide everyone out of the restaurant. One male staff member even quickly responded to make sure guests didn't run under the chandelier in the lobby. Thank goodness everyone was safe, nothing was damaged in the hotel at all. After being shaken up (both physically and mentally), we quickly checked out, and whilst in the room, another 6.4mag tremor hit. Scared us silly again but thankfully, everyone was safe, nothing was destroyed. Staff were very reassuring and empathetic (towards us who have never experienced quakes).All in all a great fuss free stay. Convenient location to get to the train station where you can get buses to Alishan or train to Alishan. Would stay here again if i...
Read moreThis is my second time staying here. The bed at Huangjue is also very good to sleep on, and the breakfast is also quite satisfactory and delicious!But this time I was not really happy about my stay. I booked a twin room with one single bed on the booking website, but when I checked in, I was given three single beds. The front desk asked me if I could accept it?I said that if I could, I would still like one pair per order, but the lady at the counter said that it was not possible because of other guests and because I had no special remarks!I really have three lines. When booking online, the room type is a pair and a single bed. Why should I make a special note to request a room type of a pair and a single bed! ?Next time... I asked if I could park at the door. The lady said no, I could only park in the basement. But after seeing that our car was a relatively large SUV, she told me that the lift might be difficult to operate, and then she didn't provide us with where to go. Opinions on where to park. I said that I had used the elevator to park the car last time and it was no problem. Then the lady said that I should park in the basement. Last time I checked in, someone directed someone to open the garage door. This time I didn’t have to look for a button at all. It doesn't really matter where it is, but I feel that this stay is not as satisfying as the last time.When I checked out, I encountered the housekeeping staff who were cleaning the room. The staff were very kind and polite,...
Read moreMy family stayed here for a night before heading up to Alishan the next day.||The hotel is less than 10 minutes walk from Chiayi Train Station and is about 10 minutes walk from the Wenhua Road Night Market. The hotel is located on a side road so it's relatively quiet at night.||||The check-in process was smooth and the reception staff were friendly.||||Our room was away from the elevator and was in a quiet corner. The room was well lighted, and there's sufficient space for moving about. The bed was comfortable enough.||||We were surprised to find a light switch outside the room. We could switch off all the lights in the room from there. This was totally weird because anyone could have switched off our lights while we were in the room.||||The bathroom was not well designed: there's a shower curtain for the shower area, but nothing to stop the water from flowing out of the shower area when you shower. The entire bathroom floor was wet after someone showers!||||Breakfast was primarily Chinese food (noodles, Chinese buns, vegetables, porridge), and toast. They only provide chopsticks, not even fork! ||||We felt that this place was good for a one night stay. If we were to stay for a few days, we'd probably find a...
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