Hi-Yes Hotel 勤天大飯店-花蓮館 — Hotel in Hualien City

The check in system is really weird. We traveled here by train, looking forward to checking in to use our private bathroom. But after we checked in at the reception, 2:55pm, only 5 minutes before the official check in time 3pm, the receptionist indifferently insisted not to give us the key until after 3pm, and asked us to wait in the lobby resting with all the other early guests. At 3pm, there is a long line formed, not until more than half an hour later we got out key to our room. It doesn't feel a 4 star hotel in room facilities.

The restaurant has mostly Chinese food, my European travel partner couldn't find much to eat. But the restaurant staff are very friendly and helpful, better than the reception staff.

The location is close to the...

After 3 weeks of traveling in Hong Kong and Taiwan this hotels staff was the „coldest”. They were nice and professional but no one wyły reception smiled (which is for free) no greeted you with happiness 😔 I would still stay again in this hotel due to amazing price for what we got - also including breakfast and dinner (both all you can eat buffets. Luckily the staff at restaurant was super kind and smiley and helpful even with limited English. I suspect that it it might be due to busy day caused by some bigger event but still. At reception there is whole day free snacks coffee and even ice cream! The rooms are big and...

6月9~12日此趟花蓮行程進入第五天，閱讀訪視花蓮5家不同風格經營模式旅宿，0403花蓮的地震確實重創當地旅宿業者艱辛克難營運至今， 6月13日挑選了前一天傍晚，聯絡當天13樓有空房的《勤天商旅》，但是當天卻迸出該商旅，督導層級管理人，未知何故而管制13樓客房，確實納悶不解，坦然說，非常時期，體悟經營業主憂心住房率不振問題，但思惟上仍還是建議陽光正面將飯店主題特色，提供給予願意上門旅宿過客，藉由旅客體驗心得，正向廣闊宣傳，應有相當正面回饋效果的。 兩天夜宿體悟，餐廳廚藝兼服務人員熱忱親切有濃郁人情味，客房格局寬敞潔淨明亮舒適，高樓層客房窗外景觀較為遼闊亦可捕捉到戰鬥機呼嘯劃過天際瞬間畫面。 晚上19點30分至21點30分有提供宵夜點心，一樓大廳全天候冰淇淋無限供應。 ...