We asked for an extra bed for our 3 year old to sleep in because the beds in the room are small. I would say they are double beds not even queen size. The staff took about 6 hours to respond and brought us a crib. I told them it wouldn't work and we are willing to pay for an extra mattress but the staff were unresponsive. I had to speak to the manager who was very helpful and sourced a mattress for me for an extra fee per night. The breakfast was average. One morning the juice was off and the next morning the food was cold because they hadn't switched one the burners of the buffet dishes. One night is rained and the askari sat near our window of our ground floor room and switched on the radio, waking us all up. The rooms had mosquitoes and we woke up bitten at night and they do not offer a turn down service in the evening where they spray the rooms. On our final day they did not offer a buffet breakfast.
The positives: the rooms are fairly clean, the trampoline and play ground is in good condition and green lawn is very well kept...
   Read morePros: nice hotel in a very pretty area. Spacious rooms, TV , hot water . Very good food in restaurant except mushroom soup :). Very friendly personal . We sat by the tiny stream and enjoyed peace and quiet .
Cons:there were few pretty big hick ups . On a first morning a security guard knocked at our door at 6:30 am . He wanted to be tipped for car washing. Next night there was a group gathering in restaurant and live band was playing past 11 pm. Then there was a noise of dishes clanking and we couldn’t sleep till midnight . This is unacceptable . We didn’t planned to spend the whole evening listening to a concert . We had a long drive the next day and needed a good night sleep before waking up early in a morning . We at least should be warned by staff that there will be a loud party taking place that night. There is no internet in the room at all . Only in restaurant . Not even in the lobby . TV has only 4 channels . Place though In a very quiet location noisy by itself . We were lucky hotel was not very busy when we...
   Read moreOne of the best restaurants in Mbeya that is worth a visit! Beautiful clean bedrooms with TV and very new. The hotel's location is in a quiet neighborhood hence you'd get some good quiet time. I love cause you get to choose to either sit inside or outside. However, do have enough time cause it took a while waiting on our food to be prepared- more than 2 hours. I don't know what happens in the kitchen because there wasn't alot of people. So I hope the manager gets to work on this. Nowadays, If it's for lunch I'd order in advance so that by 1pm the food is ready so I'd pick it up or sit and eat. The hotel is ideal for small celebrations, group meetings, casual meet ups or just a one person outing! I love their local chicken makange. If you don't like too much spices be sure to let them know not to make...
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